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Orchid View Case Study

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Orchid View
An inquest into Orchid View care home found 19 people’s deaths were unexplained had received suboptimal care and 5 of those peoples deaths involved neglect. Orchid View was run by Southern Cross in Copthorne and was closed in 2011. It has since reopened under a new name and management.
Residents were left soiled and unattended and one night shift saw staff make 28 drug errors. The inquest heard concerns about staffing, training and use of medicine. A CQC inspection gave orchid view a ‘good’ rating in 2010. Actions have been taken by the CQC to improve their investigations and lessons have been learnt.
County coroner Penelope Schofield found there had been ‘institutional abuse throughout the home’ and that the home had been ‘completely
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