To be effective, the firm-level strategy must be reflected at the functional level as well, and Papa John’s has accomplished that feat (Parnell, 2014). Consistency is the key. Each operational unit has incorporated the core focus of the company with their process. Touting fresh ingredients and utilizing well thought of personalities, the marketing department embraces the very core focus of the company, whether it is a television commercial or an online experience (Papa John’s International, Inc., 2017). Financially, the firm leverages funds through franchising and innovative cost-saving measures that do not affect the quality of the product. Again, the emphasis is on consistent quality, and the available funds for needs throughout the company (Papa John’s …show more content…
This includes inventory control, minimal storage for freshness and timely distribution. Once again, the Quality Control Centers are integral to this process. They pursue sustainability throughout the purchasing process, not only with ingredients but also including their pizza boxes, as well as other peripheral needs (Papa John’s International, Inc., 2017). Papa John’s research and development unit are consistently focused on incorporating the consumer desires for clean food, by resolutely removing additives from the ingredients and providing the nutritional data to their customers (Papa John’s International, Inc., 2017). Additionally, R & D is testing the use of organically grown produce in several markets, looking to consistently find the freshest components available. Their approach to human resource management is no exception. They consider themselves a “pizza family”, and incorporate the entire team, suppliers, franchisees, and pizza makers, that imbue the same desire for quality, consistency, and a positive mental attitude (Papa John’s International, Inc.,