Essential: 1. Excellent interpersonal skills including the ability to communicate effectively with clients by telephone, email and in person. I am a positive and friendly person who can interact professionally and engage with others at all levels with my strong communication skills. Examples of my effective communication are answering telephone queries, run and participate in meetings, make presentations, as well as creating emails and answering emails. At my current role at Corridor Sands, I communicate with internal and external stakeholders both verbally and with email on a daily basis. My friendly and energetic disposition has enabled me to succeed in developing good interpersonal relations with clients as a Personal Resource Manager for my cleaning …show more content…
Sound knowledge of University Policy and Procedures relevant to Occupational Health and Safety. I have a sound understanding of Occupational Health and Safety practices through my previous employments and with my study towards my qualifications. I am confident that I can rapidly acquire knowledge of the University Policy and Procedures of Occupational Health and Safety. Personal Qualities 1. A customer focus where the customers are internal within the OHS Division and other parts of the University, and external to the University. As a friendly and easygoing person who enjoys dealing with people, have good listening and interpersonal skills, I am able to assist people with the highest level of service. Additionally, by being empathetic and supportive to problems or requests, I am able to recommend an effective course of action, or assist in any way I can. My customer service is best demonstrated in my past role as a Personal Resource Manager for my cleaning business Blue Ribbon Resources, where my focus was to provide a quality service to my clients by providing customer care and addressing their needs and problems. 2. Ability to work independently, enthusiastically and with