Pitney Bowes was established in 1920, as the first automated business mail. In 2012 started to transform the business and lead Pitney's original business model in the second century. The long-term strategy is to stabilize mail, improve operational efficiency and grow the business by leveraging digital commerce. The thrive to improve their operational excellence by reducing and improving management asset. For example, in 2013 they cut their inventory in half. Since Pitney’s transformation they have reduced Sales, General and Administrative costs by seven percent in 2015, and by more than two hundred million dollars. In the first half of 2016 the company rolled out of their New Enterprise resource planning system, a business process management