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Psych/1111-01 Health And Social Care Communication Analysis

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University of the People PSYC 1111-01 Learning Journal Unit 4. Effective communication between healthcare providers and patients is crucial to quality health and social care. This improves the overall well-being of the patient and helps build solid relationships with the patient, their family members, and colleagues. As Lee (2021) puts it, effective communication within healthcare settings can directly or indirectly impact the care provided and the relationships built. There are four main communication styles with health professionals. Verbal communication - Effective communication in healthcare involves verbal interaction between patients and healthcare professionals, where both parties exchange information clearly and concisely. Non-verbal communication: Nonverbal communication plays a crucial role in healthcare settings, where healthcare providers need to understand their patients' emotions and respond accordingly. These nonverbal cues include body posture, facial expressions, eye contact, and tone of voice. These cues help healthcare providers establish better rapport and trust with their patients, improving treatment outcomes. For instance, a provider who maintains eye contact with patients while listening to their concerns can convey empathy and interest in their well-being. Similarly, a healthcare professional with an open and relaxed posture can help patients feel more comfortable during the consultation. Therefore, healthcare providers should be mindful of their nonverbal cues and strive to use them effectively to enhance their communication with patients. …show more content…

It involves conveying important information such as patient diagnosis, details, and records through emails, letters, and text messages. This helps ensure that all parties involved in the patient's care have access to accurate and up-to-date information, which can lead to better

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