The general information given by Katherine Lam and Natalie O’Neille in their work, “Shake Shack location in NYC nixes human servers, goes cashless,” is that a burger chain in NYC has recently announced that its restaurants will start going cashless. More specifically, the authors state that this change will allow Shake Shack to serve more people in less time. They write, “The idea is that instead of spending time waiting in line, customers will now be able to leisurely walk through the restaurant and spot open seats while they wait.” In this passage, Lam and O’Neille are reporting that business chains are starting to go cashless, which means you will only be able to pay with credit or gift cards. In conclusion, their message is that in only