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Shoretel: Company Profile

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Ashley Clemente Mobile: (914) 320-5680 E-mail: ashleyclems@hotmail.com A get-IT-done technologist experienced in successfully delivering a broad range of technologies to bring about business value. Areas of Expertise • Technology-business strategy alignment • Team development & mentoring • Budgeting • IT Compliance & Audit oversight • Project management • Systems integration/ roadmap • Infrastructure management • Server Virtualization & VDI technologies • Vendor & Consultant management • Mobile & BYOD technologies • Telecom management • Disaster Recovery & BCP • IT security, archiving & retention • PBX and VOIP • Enterprise Cloud- IaaS, PaaS, SaaS • MS – Office365, Server, Office, AD, GPO, Exchange • Storage & networking • Innovative …show more content…

o Established a redundant and highly available virtual server infrastructure with a reliable and consistent backup infrastructure. o Led the design and implementation of a Cisco Unified Communication Manager (CUCM) as well as phone system, unifying the voices services across 10 locations replacing disparate NEC and Avaya IP office systems, improving efficiency and reducing overall voice communications costs. o Directed and managed the design & construction of a brand new enterprise class data center to host the core of the company’s network, working closely with vendors. o Architected a MPLS WAN across 10 offices not only saving thousands of dollars in OPEX costs but also significantly improving network availability, bandwidth and performance while laying out a framework for the voice network. o Introduced and led the implementation of VMware server virtualization, reducing hardware & cooling costs while improving server utilization, efficiency and …show more content…

• Training & supervising network technicians with configuring, installing and troubleshooting problems on user workstations, printers, print servers and network scanners. Technologies Infrastructure Office 365, Active Directory, Appassure backup, Blackberry BES server 5.0, Citrix XenApp server, Nimble, Dell-EqualLogic SANs & Servers, DNS, Group policy, HP ProLiant servers, Kaseya-IT systems management, Microsoft Office 365, MS-Exchange 2010/2007/2003, MS-SQL, MS- Windows server 2003/2008 R2, NetApp FAS 2040, Smart Deploy enterprise, Symantec- SEP/ Enterprise Vault 9/ Backup-Exec, Veeam, VMware VSphere 4.x,5, SRM, Xerox document management & scanning with ScanFlowStore & Equitrac. Network & Telecom: Shoretel, Shoretel sky, Avaya IP office 406, Aventail SSL VPNs, Cisco 3750v2/x, 2901, Cisco Call Manager, Riverbed- WAN optimization, Sonicwall E-class NSA & TZ devices, Solarwinds- network monitoring, LAN, WAN, MPLS, TCP/IP , Ethernet/ T1/ DS3/EOC/PRI/ MPLS/ SIP. Business Applications: CSR -24, Sagitta & Benefitpoint Agency Management systems, ZixCorp – email encryption, Blackbaud Sphere and Raiser’s Edge Donor Management systems.

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