In the modern world, most people are extremely stuck on technology and very busy, even too busy to stop by a post office to drop a letter or a package off. These are the type of people who would most definitely rather send a quick text or e-mail while they are at work or just at home being too lazy to get up and go by a post office so if the USPS does not improve, then it could result in losing all business. “The Postal Service experienced a 13 percent drop in mail volume last fiscal year, more than double any previous decline,and lost 3.8 billion. (O’Keefe) . The USPS should be restructured, due to the fact that the is world continuing to change and technology is evolving around everyone all over the United States. The United States Postal Service should revise their business to meet the needs of the customers to efficiently run their business. “Im convinced that if we make the changes that are necessary, we can continue to provide universal service for Americans for decades to come”. ( O’keefe). This evidence is significant because, if the USPS makes the changes necessary then the company can run at its …show more content…
” Customers are continuing to migrate to the internet and to cheaper standard- mail options, and from the Postal Services”, Signature Product- first class mail, PostMaster. (O’keefe, ED). This quote shows that as technology continues to upgrade, the USPS tends to lose more and more customers. Instead of getting up to go to the post office to drop off a letter, someone could send a quick e-mail right from their bed or office so how could the USPS blend in with this trend? They could become more friendly with technology. “Get into the e-business. More people are e-mailing? So meet their needs. Give every American an e-mail address when they’re born, suggests futurists Watts Wacker.”