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Siteground Vs Hostgator Case Study

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Siteground and HostGator are both high quality, dependable web hosting services. Depending on the needs, goals, and vision for the customer, either service will meet web hosting needs. HostGator is also a more established service that has more than 9 million domains and 400,000 customers globally which may appeal to larger companies who want a proven service with many options. They are PC Mag’s Editor’s Choice for novice webmasters, though their accessibility and user friendliness is debatable. However, SiteGround’s sleeker, more modern website may appeal to start-ups and younger companies. They’re reviews amongst tech bloggers are higher than those of HostGator. Their wide range of customer service tools and options offer smaller and less …show more content…

HostGator’s other service prices include: Wordpress: $5.95 and VPS $9.98. Their Cloud hosting prices are Hatchling $5.95/mo Baby $6.95/mo or Business $10.95 Siteground offers web from $3.95/mo and Cloud from $60.00/mo. Siteground also has options for Joomla specific hosting services at the following prices: StartUp $3.95/mo GrowBig $7.95/mo GoGeek/mo. When weighing your options VPS vs. Cloud services is another factor to consider. HostGator may be the better option due to their cheaper VPS option. It provides a separate server for your business’s applications and programs which supplies a higher level of privacy, security and control for larger businesses. Both companies boast excellent customer service. Each has a ticket creator, Livechat, and forums to assist customers with their issues. Siteground has updated wait times for all of their customer service options and claims their services are faster due to inhouse support. Phone in support is a rare and convenient feature as well. They also help with issues that they say other companies won’t including, popular script extensions, plugins and templates, and investigating and fixing application-related issues. Their ratings, based on 573 Siteground reviews are 4.98/5. They also have easily accessible tutorials, webinars and an intuitive Setup Wizard …show more content…

Their website is complicated and difficult to navigate with multiple links to support, help pages, and forums. There are multiple complaints about long wait times and even hang ups. Both services have proven uptime rates of 99.9% and that is the same for all plans no matter the level. SiteGround has been tested recently at 100% uptime. Their custom programming predicts and fixes issues before they rise. HostGator’s speed has proven to be a bit faster at 1.25 seconds hosting speed compared to Siteground’s 1.5 seconds. A minimal difference that probably varies all the time. Siteground has several features that increase speed including SSD drives for all shared and cloud plans. Their SuperCacher works with Wordpress, Joomla, and Drupal applications.Their server NGINX claims to speed up the load of static content on all of their

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