" A diamond is merely a lump of coal that did well under pressure." -Unknown
This article is inspired by a recent article I read last week "10 pointers to defuse social media attacks" by Kathy Kruse. I felt the need to share pieces of this article because it is extremely important for my generation and future generations to come to know how to defuse a social media attack. From social media bullying or social media bashing, or even your typical social media shade it is best that someone prepare us with the proper tools to defend ourselves. It is important to know how to handle things the correct way as a professional. This article is beyond needed, especially when you look at how we are using social media nowadays. We go to social media for not only news and gossip but for what's going on in our community and around the world. It is best that if you are going to be on social media you know how to defend yourself from social media attacks. Warning if you are trying to build a brand, company or anything to this nature you want need to take notes for this article will be of benefit to you. I hope these 6 tools will lead and guide you to take the right steps in defending yourself and your brand on social media.
…show more content…
Consider the source.
Many social media complaints and online reviews are from people who are not (and never will be) customers. Some people are out to create trouble because it gets them attention.Some people (trolls) just want to cause trouble. You may even know who yours are. Responding to trolls only adds fuel to the fire. Don't waste your energy on them. The crowd will often come to your defense in the