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Starbucks And Tim Hortons Case Study

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Starbucks and Tim Hortons Nowadays, the number of coffee drinkers are increasing. As the demand for coffee grows, the number of coffee chains is also increasing. Of that, the representative coffee chains in North America are Starbucks and Tim Hortons. Starbucks has the highest brand awareness amongst the world coffee chains. It started in Seattle, the United State in 1971. Starbucks has a very unique and symbolic logo that people can easily remember it. It features a two-tailed mermaid with long hair. The background of the colour is deep green and the rest of it is white. Whereas, Tim Hortons was established by Canadian hockey player, Tim Horton and the first open was in Hamilton, Canada in 1964. It is now the most beloved and favorite coffee chains in …show more content…

Tim Horton has a comparative advantage in terms of price competitiveness. They offer various menu with reasonable price. They have had the most franchises in Canada as well. Even though the company is moving to extend their area from Canada into foreign markets, the popularity of the company is still a range of around the North America. Whereas, Starbucks has the biggest strength of its brand name value in the world coffee industry. It is not comparable with the others. It helps to boost the customer’s credibility for the brand. Therefore, the company is started from the United State, but they would be able to have had lots of coffee chains across the globe. Besides, as mentioned above, Starbucks give star points depending on your purchasing price and the result of the reward events. It is provided only for members who registered Starbucks cards and the app. On the other hand, Tim Hortons doesn’t operate any point earning system. Instead, they issue various types of discount coupons and it is available to use anyone. Also, Time Hortons and CIBC bank launched the special brand card which is “Double Double Visa card”. People who owned this card can get varied

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