Strategic Implementation Vision. • Our vision is to be the leading and most innovative staffing service in the communities we serve. Mission. • Our mission is to deliver professional services to our clients through our innovative approach and superior customer service performed by our quality and experienced employees. Values. • We attract and recruit the finest people who to strive to produce excellent work. • We are trusted partners to our customer by exceeding the expectation. • We deliver the services that are promised with honesty and integrity. • We acknowledge the weaknesses within our industry and create forward thinking ethical solutions. Go to Market The following strategies must be completed. Recommended Strategies • Improved …show more content…
This list of actions must be implemented within six months. A delay in the implementation of the listed functional strategies will result in a delay in the business level and corporate level strategies. A delay could result in StilSim to continue to lose its competitive advantage and market share. To improve the productivity and communication, all three branch managers and Bill Simmons will need to work together to make improvements. To improve the back-office systems, Todd Worthlin will need to work with Capital Staffing’s IT department. Carlos Martinez will work to create a brand image through marketing. Capital Staffing’s IT department and Human Resource department will transfer to StilSim when StilSim acquires the company. To improve the customer service of StilSim, the three branch managers and Bill Simmons will need work together. The following table lists the business level and corporate level strategies. Action Responsible party Difficulty of implementation Priority level Acquire Capital Staffing Bill Simmons 2 High Consolidate with Capital Staffing Gail Stiverson 5 High Turnkey recruiting Capital Staffing employees 3 Medium Specialization in green manufacturing and healthcare Capital Staffing employees 3 …show more content…
She brought a client rolodex to StilSim, that was taken from a previous employer. Another legal issue is if Bill Simmons or any other manager knew of the client rolodex. This not only a legal issue but also an ethical issue. Sue Maxim has also been accused of unethical practices. She has been accused of poaching accounts from other employees. There is an ethical issue with the acquisitions of Capital Staffing that includes fair severance and possibility of the closure of offices. Contemporary Approach The contemporary approach has two different types of strategic control. The two types are informational control and behavioral control. The informational control includes gathering and analyzing information from the internal and external environment (Dess, McNamara, & Eisner, 2016, p. 153). The behavioral control includes the development of systems that influence the actions of employees through culture, rewards, and boundaries ( Dess, McNamara, & Eisner, 2016, p.