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Summary: The Culture Of Quest Diagnostics

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Jill DeMayo Professor Rick Abshier Management Theories and Practices 3 March 2015 The culture of Quest Diagnostics I am very proud to say I work for the company, Quest Diagnostics. I have been a phlebotomist for their company for the past ten years. Quest Diagnostics is a nationally wide company. “We are the world’s leading provider of diagnostics information service that doctors, hospitals, health plans, and patients need to make better healthcare decisions. We are pioneers in development innovative diagnostic test and advanced healthcare information technology solutions that help improve patient care. Our main goals are to have a healthier world, build value, and create an inspiring workplace and our visions …show more content…

The company is made up of two businesses: Diagnostics Information Services, which develops and delivers diagnostic testing, information and services, and Diagnostics Solutions, which includes all other lines of business. Quest Diagnostics is a formalization organization with many policies and regulations that are clear between everyone in the company’s organizational culture. Over the past ten years I have been with the company, they have grown significantly. Quest Diagnostics has bought many competitive labs and absorbed them into the company. The company is constantly expanding making things easier for the doctors, but especially the patients. They have many patient service centers strategically located so the patients can have their lab work done near by to their houses instead of having to drive a distance to a lab. When the company buys out other labs, the management teams use the Unfreezing, Change, and Refreezing process with the employees that are involved during …show more content…

Quest Diagnostics offers great benefits to their employees. They match your 401k. The employees accumulate so much vacation time. Through the years I have been here, I have 6 weeks a year of vacation time. When ever I tell people how much time I have they are shocked. Quest also has a program called Blueprint for Wellness, which is a health screening they do on their employees. If the employees do this they get a decent discount on their health insurance plan they may have through Quest. This is also included for the employee’s spouses too. I have really enjoyed working for Quest so far and plan on staying with the company as long as I can, hopefully until retirement. I love knowing I am helping out contributing to the company helping them meet their goals and accomplish their mission to better health care. I love the how organized the company is and they make your feel like we are all one big family working together. To me if doesn’t feel like going to work on a daily basis to get a pay check, it is like going to my second home with my Quest

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