There are many functional areas available but in this task, I am going to explain six functional areas of Winking Toys Inc. only and these six functional areas are: Administration, Customer Services, Production, Finance, Human Resources and ICT. Administration Administration is very important in every business because it is to perform various support activities to aid business operations run efficiently. The tasks of routine administration cover opening and sending e-mails or mails and preparing documents and others need further creativity and flexibility. While the senior admin monitor the budgets and interview new employees. In administration, the admin staffs usually: • Allocating and posting mail. • Storing, organizing and retrieving records. • Organizing meetings and meetings documents. • Dealing and responding to customer questions. • Researching information. • Making arrangements for customers and making travel arrangements. • Acquiring office stationary and equipment supplies. Customer Services Winking Toys Inc. customer services staffs have to answer every customer’s enquiries about …show more content…
Winking Toys Inc. production staffs need to confirm that goods are produced punctually and are of the right quality. This function area prepares items for dispatch too which may involves packing the finished products and transferring them to the dispatch section and also involves several finishing processes. The production staffs stores and check the raw material stocks. They plan production schedules to maximize equipment use and produce and gathering the finishing products and then check their quality during the production process. After checking them, pack and store the finished products before delivery. The production staff also checks the production is on time and resolving delays and problems and scheduling routine machinery maintenance and working repairs to machinery and equipment as