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What Is Mainfreight's Employee Motivation?

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Business Motivation Report

This report is based on employee motivation at MainFreight. Employee motivation is important to a business because it improves productivity, profit, and reduces staff turnover and therefore training costs.
I interviewed staff members from the branch, each at different levels of hierarchy, and asked questions about how they are motivated and their views on how the business supports their staff. I also conducted further research on the business, for example I looked on their website and their 2014 annual business report. From the information I gathered I was able to see the relationship between the motivation practice and motivation theory in a business context.
In order for MainFreight to be successful they must …show more content…

One of Mayo’s conclusions was that working in teams and developing team spirit can improve productivity. The employees I interviewed rated whether they believed working in teams increases the amount of work that gets done on a 1-5 continuum (with 1 being the best and 5 the worst) and 4 out of 5 said 1. “MainFreight has a culture that fosters interaction with all team members through their open plan offices to eating together at lunch with all team from your national team to store team. Flat structure which means it is easy to interact with any team member regardless of job.” Staff members are in turn more comfortable and happy coming to work every day. 4 out of 5 employees I interviewed stated that the reason they like coming to work is due to the team they work with. This means workers will have a good attitude when they arrive in the morning and they will be more productive and enthusiastic to do their best work and take pride in representing the company. This in turn increases productivity allowing MainFreight to offer a high level of customer service. This gives MainFreight the opportunity to gain new customers because of its reputation. Satisfied existing customers will continue to remain loyal customers helping MainFreight to meet its vision of being a 100 year

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