Ninetta Harwick BRV 19-24 6/14/23 Building the Relationship Videos 19-24 1. How did Lili experience the interview with Karla? Lili was seeking assistance and guidance to overcome the challenges she faced following moving to a different state. However, her experience was far from what she had expected. Lili felt disappointed and frustrated, believing the interview was unsuccessful and did not receive the specific help she needed. One of Lili's main complaints was her lack of connection with Karla throughout the session. Instead of establishing a supportive and empathetic environment, Karla's behavior seemed to exacerbate Lili's discontent. Lili mentioned that Karla kept interrupting her as she spoke and even repeated what she had already …show more content…
Instead of showing empathy and providing a safe space for Lili to express herself, Karla's behavior further hindered the therapeutic process. Lili reported that Karla frequently interrupted her as she attempted to explain her issues and even repeated what Lili had said, leading to frustration and a sense of being unheard. Lili did not feel like Karla was reflecting on anything she had revealed. This lack of deep connection and mutual understanding left Lili feeling that Karla made little effort to comprehend her and develop a meaningful relationship truly. In Lili's report to the supervisor, Karla was portrayed as lacking empathy and failing to demonstrate genuine concern and support to help Lili navigate her challenges. Unfortunately, the counseling sessions with Karla intensified Lili's negative emotions. Instead of feeling understood and supported, Lili left each session feeling worse than before she attended them. The inability of Karla to grasp Lili's experiences and provide the necessary assistance deepened Lili's sense of isolation and frustration. Lili's dissatisfaction with Karla's counseling approach stemmed from her perception that Karla lacked empathy and failed to understand her problems. Karla's interruptions and repetition during the sessions further hindered effective communication and left Lili unheard. Lili's report to the supervisor depicted Karla as someone who did not exhibit empathy or genuine concern, ultimately making Lili feel worse about her