Why Do You Think Sprint Is Considered A Degradation Of Customer Satisfaction

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Proposal Sprint is an American telecommunications holding company which provides wireless services and is a major global Internet carrier. One of the most frequent problems for customers of Sprint has been that the cell phone network has not been a reliable platform for communication mainly due to the deficiency in the network. It has been the case that most of the users complain about network unreliability and it would be necessary for us to implement certain changes which does not affect our customer base. Moreover, increasing the present number of users would be a goal that would definitely aid in the growth of the company. The major problem of network communication needs to be solved before the reputation of the company takes a hit. When …show more content…

Existence of data connection at various geographical locations is a pre-requisite for a healthy connection. The network access should be constant and it is required that we take pervasive action in this measure since the most important aspect of a telecommunication company would be to provide continuous network growth and reach to its customers. For a huge multinational company like Sprint, the viability of customers is an important criteria that needs to be concentrated upon before there is a degradation of customer satisfaction. Sprint is compatible with almost every phone. The 4G LTE has been a huge boost to the world of data communication and revolutionized speeds of data. This technology can be implemented in iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, and the iPhone 5s. Sprint has successfully been a contributor in this agenda and it goes without saying that we are the best in providing high speed data rates. The conflicting parameter would be reachability. Access of the network during travel or at remote locations is required so that there is a constant data supply rate and effective communication is achieved. Latitude and Longitude of the nodes needs to be analyzed and the cluster of denser population would require more communication aiding

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