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Understanding Business Functions: A Guide for Students

School
Brock University**We aren't endorsed by this school
Course
PEKN 4P05
Subject
Management
Date
Dec 11, 2024
Pages
51
Uploaded by michoelnacson16
1010ADMSjoelmarcus.marcus@yorku.caEXPLORINGTHEFUNCTIONSOFBUSINESjoelmarcus.marcus@yorku.ca
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A g e n d aAbout meAbout the course
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A B O U T M E
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A b o u t m eFaculty member in SAS since 2013...Teaching...․S u s ta in ab ility․B u s in e s s e th i c s & C S R․E n v iron m e n tal m an ag e m e n t․Org an i z atio n al b e h a v iou rResearch...․B e h av io u r a l f a c to r s in ‘g re e n ’ b u ild in g s․N o rth A m e r i c an l u th e r ie
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A B O U T T H E C O U R S E
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C o u r s e o u t l i n e
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C o u r s e f o r m a t & d e l i v e r y․This course is primarily self-directed; done at your chosen time (asynchronous), subject to due dates․There will be no live lecturesAsynchronous components․Weekly class content (readings, video tutorials, etc.)․Course assignmentsSynchronous․Instructor / Group Meetings․Exams: Midterm and fi nal
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C o u r s e d e s c r i p t i o nSurvey of the functions of business․Accounting, fi nance, strategy, OB/HR, operations...Critical discourse about:․Management & sub-disciplines․Current & future business challengesCourse readings․Pair “classic” management articles with “alternates”Current aff airs․Practical application to real issues
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C o u r s e d e s c r i p t i o nYou will be challenged...․Develop, articulate, support your own thinking in relation to contemporary business issuesWhy?...․Prepare you to succeed in the program․Help fi nd your path
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C o u r s e r e a d i n g s1.A r tic l e an d c h a p te r re ad in g s2. C r iti c al th in k i n g tex t
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Tw o m a i n t h e m e s . . .Management Themes & Functions of BusinessCritical ThinkingWeek 10. Getting the word out(MARKETING, PUBLIC RELATIONS, COMMUNICATIONS)Week9. The human factor(HUMAN RESOURCES MANAGEMENT; ORG. BEHAVIOUR)Week 8. Valuechains (MANAGEMENTSCIENCE; OP’S & SUPPLY CHAIN MGMT; IB)Week 7. Valuemeasurement & intermediaries (ACCOUNTING; FINANCE)Week 3. Getting organized (ORGANIZATION THEORY)Week 5. Questions of value (ECONOMICS; STRATEGY)Week 4. Current issues, future challenges (ETHICS; CSR; SUSTAINABILITY; EMERGENCY MGMT)Week 11. Business for the future (ENTREPRENEURSHIP, INNOVATION)Week 2. So, you want to be a manager (MANAGEMENT)Central claims (Chapter 2)Quality of evidence (Chapter 3)Underlying assumptions and values (Chapter 4)Causal claims (Chapter 5)Techniques of persuasion (Chapter 6)e x p l o r e2. 1.
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C o u r s e e v a l u a t i o n
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t u r n i t i n . c o mWhat it is...․Plagiarism detection softwareAll weekly written assignments...․will be submitted to turnitin for assessment․this happens automatically when you submit to the eClass dropboxFurther info․h ttp ://w w w. tu rn itin .c om /․h ttp s :/ /lth e lp . y o rku . c a /as s ig n m e n ts - s tu d e n ts / s u b m i t- tu rn i tin - a s s ig n m e n t? f rom _ s e arc h =585 6669 7
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L a t e a s s i g n m e n t sAssignments not submitted as specifi ed by the due date and time will receive a grade of...
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Ke e p i n g i n t o u c hSee course outline: “Communication with Course Director ” Contact points...․marcus@yorku.caOffi ce hours...Before you contact me...․Check the course outline․Check eClass․Phone a frie nd
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E m a i l e t i q u e t t eDon’t...․S t a r t y o u r m e s s a g e w i t h “ H e y , ” “ H e y p r o f , ” o r w i t h a b l a n k․N o t i d e n t i f y y o u r s e l fDo...․P r o f e s s i o n a l g r e e t i n g : “ D e a r P r o f e s s o r / M r / M r s . . . )․C h e c k g r a m m a r / s p e l l i n g․I n c l u d e y o u r :․N a m e․S t u d e n t n u m b e r․C o u r s e a n d s e c t i o n․B e s p e c i fi c :․“ I ’ m h a v i n g t r o u b l e u n d e r s t a n d i n g c o n c e p t X . ”․S h o w t h a t y o u ’ v e t r i e d :․“ I c o u l d n ’ t fi n d i n f o r m a t i o n a b o u t X i n t h e s y l l a b u s , a n d I d o n ’ t b e l i e v e i t w a s m e n t i o n e d i n c l a s s … ”Responses...․A l l o w 4 8 h r s․M a y n o t c o m e i f y o u v i o l a t e t h e a b o v e
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C o u r s e / U n i v e r s i t y r e g u l a t i o n s․D e f e rre d exa m s․G ra d e re a p p r ai s al s․Ac a d e m i c h on e s ty a n d in te g r i ty․Ac c e s s / d is ab i lity․Re li g io u s ob s e r v an c e ac c o m m od atio n․S tu d e n t c on d u c t in a c ad e m ic s itu a tion sNote: It is your responsibility to be familiar with all information in the course outline and important university regulations; Claiming that “you did not know” is not an excuse.
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S o m e s u g g e s t i o n s , o r, t i c k e t t o s u c c e s sStay on track...․Keep on top of work week-to -week; it will be very diffi cult to catch up if you fall behindStay organized...․Get a notebook for all course materials․Use a single calendar to trac k all due dates , examsIf in doubt...․Offi c e hours․marcus @yorku.ca
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1010ADMSjoelmarcus.marcus@yorku.caEXPLORINGTHEFUNCTIONSOFBUSINESjoelmarcus.marcus@yorku.ca
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A g e n d aAccessing course readings and materials
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Y-LIFES P O T L I G H T O NY-LIFES P O T L I G H T O NeClass & Course Readings
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e C l a s sA few notes...Will be used for...․course content and materials․learning/quiz modules․assignment submissions․assignment returns and posting grades․midterm and fi nal exams (a diff erent site)Let’s take a look...
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C o u r s e r e a d i n g s . Te x tD y e r , L . ( 2 0 1 9 ) . C r i t i c a l T h i n k i n g f o r B u s i n e s s S t u d e n t s , 3 e . C a p t u s P r e s s .a v a i l a b l e a t . . .
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c h e c k i t o u t . . .
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C o u r s e r e a d i n g s . A r t i c l e s & c h a p t e r sFreely available...․but, you have to do some work...1.UR L li n k s o n c ou r s e c al e n d ar2.C h ap te r re a d in g s in On e D r iv e f o ld e r3.H B R a r tic l e s , ac c e s s ib le v ia Yor k L ib r ar y o n lin e re s e r v e s․H i n t : i t ’ s b e s t t o b ro w s e , r a t h e r t h a n s e a rc h
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A c c e s s i n g c o u r s e r e a d i n g s a n d m a t e r i a l sGo compile all the readings for the course...Do it now!
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1010ADMSjoelmarcus.marcus@yorku.caEXPLORINGTHEFUNCTIONSOFBUSINESjoelmarcus.marcus@yorku.ca
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A g e n d aWeekly writing assignments
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Wr i t i n g a s s i g n m e n t sBased on the weekly readings...Due dates... ․21:00 (9:00pm) the day beforethe related lecture․Example:․I F:We e k 2 c la s s is Tu e s d ay 2:00 P M․T H E N :We e k 2 a s s ig n m e n t is d u e M on d ay 9:00P M( th e n i g h t b e f o re c l as s )Upload to eClass dropbox...Marking breakdown...
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Wr i t i n g a s s i g n m e n t sFormat...․1-page, single spaced maximum․Professional document...․1 2 - p o i n t s t a n d a rd s t y l e fo n t․N o s p e l l i n g o r g r a m m a r e rro r s․H e a d e r . .. t i t l e , y o u r n a m e , s t u d e n t n u m b e r , i n s t r u c t o r ’ s n a m e , c o u r s e c o d e & s e c t i o n․C i t a t i o n s . .. A PA fo rm a t (s e e t h e g u i d e )․S e e t h e t e m p l a t e i n t h e g u i d e l i n e s ; c o p y i t !
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We e k 2 w r i t i n g a s s i g n m e n tHow self-aware are you?B as e d on th e re a d i n g s f ro m w e e k on e an d tw o, b ri e fl y d e s c r ib e w h y b e in g i n tro s p e c ti ve an d s e l f- aw are a re im p or tan t c h a ra c te r is t ic s f o r m an a g e r s . T h e n e n g a g e i n a s e lf- re fl e c tio n exe rc is e b y re s p on d in g to th e fi v e q u e s tio n s p os e d b y Pe te r D r u c ke r i n h is ar ti c le M a n ag in g On e s e lf:1.W h a t a re m y s t re n g t h s ?2.H o w d o I w o r k ?3.W h a t a re m y v a l u e s ?4.W h e re d o I b e l o n g ?5.W h a t c a n I c o n t r i b u t e ?You r w r ite - u p s h ou ld in c or p o ra te m ate r ial fro m th e as s ig n e d re ad i n g s .
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1010ADMSjoelmarcus.marcus@yorku.caEXPLORINGTHEFUNCTIONSOFBUSINESjoelmarcus.marcus@yorku.ca
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A g e n d aIntro to critical thinking
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Week10. The humanfactor(HUMAN RESOURCES MANAGEMENT; ORG. BEHAVIOUR)Week 9. Value chains (MANAGEMENT SCIENCE; OP’S & SUPPLYCHAIN MGMT; IB)Week 8. Value measurement& intermediaries II (FINANCE)Week7. Value measurement & intermediaries I (ACCOUNTING)Week 3. Getting organized (ORGANIZATION THEORY)Week 5. Questions of value (ECONOMICS; STRATEGY)Week 4. Current issues, future challenges (ETHICS; CSR; SUSTAINABILITY; EMERGENCY MGMT)Week 1. Getting engaged: Introduction to critical thinking and contemporary business issuesWeek 12. Business for the future (COURSE REVIEW AND EXAM PREPARATION)Week 11. Getting the word out (MARKETING,PUBLICRELATIONS, COMMUNICATIONS)Week 6. MIDTERM EXAMWeek 2. So, you want to be a manager (MANAGEMENT)COURSE MAP
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I N T R O T O C R I T I C A L T H I N K I N G
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??C R I T I C A L T H I N K I N GA. Make better decisions
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Wo r d o f t h e d ay. . .crit·i·cal\ˈkri-ti-kəl\“...comes from the Greek word, kritikos, which means to question, analyze, or make sense of something.”
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C r i t i c a l t h i n k i n gApproach to:․Reading․Thinking․LearningInvolves:․Asking questions․Examining assumptions․Weighing the validity of argumentsExplicitandConscious
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C h a r a c t e r i s t i c s o f t h e c r i t i c a l t h i n k e rSelf-aware:․Introspective․Know personal biases․Name strategies used to make judgmentsCurious:․Expl ore beneath the surface of issues․Try new approaches․Seek new viewpointsIndependent:․Listen to and learn from others․Develop their own informed opinions․Make their own judgments
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VS.W h a t i s y o u r m i n d s e t ?Uncritical acceptance (m e m o ri ze a n d rep ea t )․The textbook/readings are defi nitive truth․The information presented is fact․The instructor as expertCritical assessment (a n a l yz e a n d c h a ll en g e )․The textbook/readings off er aperspective․The information presented is contestable․The instructor as guide
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C r i t i c a l t h i n k i n g a b o u t b u s i n e s sBusiness the dominant institution of our time...․Main discourse...economic performance, productivity, global markets, fi nancial investments ․Business values... spreading to non-business spheres (e.g. universities, health-care, government)Current aff airs...․Corporate scandals of early 2000s (e.g. enron)․Volkswagen, Wells Fargo...Major themes...․Ethics, CSR, governance, sustainability...Age of the expert...
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T h e t r o u b l e w i t h e x p e r t sFalse expertise...․Physical features / height․Clothes․Language / jargonExperts...․Act beyond the bounds of knowledge․Fail to suffi ciently limit claims
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T h e t r o u b l e w i t h o u t e x p e r t s
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T h e c a s e f o r c r i t i c a l t h i n k i n gMuch uncertainty in the world...False experts step in...Persistent attacks on science, objective truth / facts, and true expertise...Need to...․Develop procedures to assess truth or validity of diff erent ideas
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C r i t i q u i n g b u s i n e s s s c h o o lHuge infl uence ... intellectually fraudulentSelling ideology as if it were science...․The virtues of capitalistmarket managerialism are sold as if there were no other ways of seeing the worldBusiness ethics and CSR ... window dressingBusiness school assumes capitalism, corporations and managers as default ... everything else is peripheral
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“The sort of world that is being produced by the market managerialism that the business school sells is not a pleasant one. It’s a sort of utopia for the wealthy and powerful ... bought at a very high cost, resulting in environmentalcatastrophe, resource wars and forced migration, inequality within and between countries, the encouragement of hyper-consumption as well as persistently anti-democratic practices at work.”“If we want to be able to respond to the challenges that face human life on this planet, then we need to research and teach about as many different forms of organizing as we are able to collectively imagine. For us to assume that global capitalism can continue as it is means to assume a path to destruction.”
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Ta ke a w ay sTwo main themes in the course...Intro to critical thinking...․Characteristics; explicit & conscious process; mindset; uncertainty and the trouble with experts
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S o u r c e sD y e r , L . ( 2 0 1 9 ) . C r i t i c a l T h i n k i n g f o r B u s i n e s s S t u d e n t s. C a p t u s P r e s s . ( C h a p t e r 1 : W h a t i s c r i t i c a l t h i n k i n g )Pa r ke r , M . ( 2 0 1 8 : A p r i l 2 7 ) . W h y w e s h o u l d B u l l d o z e t h e B u s i n e s s S c h o o l . T h e G u a r d i a n .
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