Exam 1

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School

University of Management and Technology**We aren't endorsed by this school

Course

MGT 332

Subject

Management

Date

Dec 16, 2024

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Uploaded by pinkyleigh1013

Which of these defines the process of planning, organizing, directing, and controlling the activities of employees in combination with other resources toaccomplish organizational objectives?Question 1Answera.Micro-organizational behaviorb.Organizational designc.Managementd.Ethicse.Organizational behaviorFeedbackThe correct answer is: ManagementQuestion2CorrectMark 1.00 out of 1.00Flag questionQuestion text_______ is a term often used to describe comprehensive efforts to monitor and improve all aspects of quality within a firm.Question 2Answera.Ethicsb.

Roboticsc.Expert Systemsd.TQMe.CIMSFeedbackThe correct answer is: TQMQuestion3CorrectMark 1.00 out of 1.00Flag questionQuestion textBianca regularly maintains contact with representatives from various constituencies outside the company, including state and federal agencies and local civic groups. This describes which of Jerome's managerial responsibilities?Question 3Answera.Controllingb.Long-range planningc.Supervisiond.Coordinating

e.Community relationsFeedbackThe correct answer is: Community relationsQuestion4CorrectMark 1.00 out of 1.00Flag questionQuestion text_______ is concerned with organization-wide issues, such as organization design and the relations between an organization and its environment.Question 4Answera.Organizational theoryb.Managementc.Micro-organizational behaviord.Ethicse.Macro-economicsFeedbackThe correct answer is: Organizational theoryQuestion5CorrectMark 1.00 out of 1.00

Flag questionQuestion textWhich of these best describe a company's ability to provide products and services more effectively and efficiently than competitors?Question 5Answera.Micro-organizational behaviorb.Organizational designc.Industrial competitivenessd.Alienatione.Organizational processesFeedbackThe correct answer is: Industrial competitivenessQuestion6CorrectMark 1.00 out of 1.00Flag questionQuestion textIn order to achieve success in ______ positions, conceptual skills are far more important than technical skills.Question 6Answera.

executivesb.first-linec.middle managementd.systems managemente.rank-and-file employeesFeedbackThe correct answer is: executivesQuestion7CorrectMark 1.00 out of 1.00Flag questionQuestion textAn activity that produces something of value for other people may be defined by which of the following?Question 7Answera.Leisureb.Workc.Assessmentd.Substitution

e.BehaviorFeedbackThe correct answer is: WorkQuestion8CorrectMark 1.00 out of 1.00Flag questionQuestion text______ are responsible for supervising frontline employees and carry out day-to-day activities within departments.Question 8Answera.Executive managersb.First-line managersc.Middle Managersd.Systems Managemente.Rank-and-file employeesFeedbackThe correct answer is: First-line managersQuestion9CorrectMark 1.00 out of 1.00

Flag questionQuestion textSome form of management is in virtually all ______-seeking organizations.Question 9Answera.goalb.profitc.lossd.selfe.nonprofitFeedbackThe correct answer is: goalQuestion10CorrectMark 1.00 out of 1.00Flag questionQuestion textBoth the ____ and human resources department managers rate high on long-range planning, but will spend less time on the organization's products and service offerings.Question 10Answera.

marketingb.computerc.transportationd.accountinge.manufacturingFeedbackThe correct answer is: accountingQuestion11CorrectMark 1.00 out of 1.00Flag questionQuestion textA cognitive style that is characterized by inflexibility is________.Question 11Answera.extroversionb.self-Esteemc.dependabilityd.dogmatism

e.locus of controlFeedbackThe correct answer is: dogmatismQuestion12CorrectMark 1.00 out of 1.00Flag questionQuestion textFactors that are often unpredictable are ______ determinants.Question 12Answera.culturalb.physiologicalc.roled.situationale.family and social groupFeedbackThe correct answer is: situationalQuestion13CorrectMark 1.00 out of 1.00

Flag questionQuestion textWhich of the following refers to the ability to perceive fixed geometric figuresand their relations with other geometric figures?Question 13Answera.Verbal comprehensionb.Number aptitudec.Spatial aptituded.Inductive reasoninge.Perceptual speedFeedbackThe correct answer is: Spatial aptitudeQuestion14CorrectMark 1.00 out of 1.00Flag questionQuestion textWhich of the following refers to the ability to discover a rule or principle and apply it to the solution of a problem?Question 14Answera.

Verbal comprehensionb.Number aptitudec.Spatial aptituded.Inductive reasoninge.Perceptual speedFeedbackThe correct answer is: Inductive reasoningQuestion15CorrectMark 1.00 out of 1.00Flag questionQuestion textThe "collective programming of the mind which distinguishes the members of one human group from another" is _________.Question 15Answera.ethicsb.moralityc.cultured.value

e.cognitive complexityFeedbackThe correct answer is: cultureQuestion16CorrectMark 1.00 out of 1.00Flag questionQuestion textWhich of the following is a dimension of psychomotor abilities?Question 16Answera.Equilibriumb.Dynamic flexibilityc.Static strengthd.Staminae.Control precisionFeedbackThe correct answer is: Control precisionQuestion17CorrectMark 1.00 out of 1.00

Flag questionQuestion textAccording to Kluckhohn and Strodtbeck, questions such as "Can most people be trusted or not? and Are people basically good, or are they evil?" explores which of the following dimension of culture?Question 17Answera.How people view humanityb.How people view activity and achievementc.How people see natured.How people view timee.How people approach interpersonal relationshipsFeedbackThe correct answer is: How people view humanityQuestion18CorrectMark 1.00 out of 1.00Flag questionQuestion textWhich of the following refers to a stable set of characteristics and tendenciesthat determine those communalities and differences in the psychological behavior of people that have continuity in time and that may not be easily understood as the sole result of the social and biological pressures of the moment?

Question 18Answera.Dependabilityb.Psychomotor abilitiesc.Terminal valuesd.Personalitye.Physical abilitiesFeedbackThe correct answer is: PersonalityQuestion19CorrectMark 1.00 out of 1.00Flag questionQuestion textThose end-state goals that we prize are __________ values.Question 19Answera.instrumentalb.terminalc.ethical

d.intrinsice.Self-actualizedFeedbackThe correct answer is: terminalQuestion20CorrectMark 1.00 out of 1.00Flag questionQuestion textWhich of the following describe an individual's intellectual capabilities and are closely linked to how a person makes decisions and processes information?Question 20Answera.Psychomotor abilitiesb.Extroversionc.Mental abilitiesd.Locus of controle.Physical abilitiesFeedbackThe correct answer is: Mental abilities

Question21CorrectMark 1.00 out of 1.00Flag questionQuestion textWhich of the following defines a tendency to focus on objects that relate to our immediate needs or wants?Question 21Answera.Response dispositionb.Perceptual organizationc.Cognitive dissonanced.Halo effecte.Response salienceFeedbackThe correct answer is: Response salienceQuestion22CorrectMark 1.00 out of 1.00Flag questionQuestion text

Which of these defines the extent to which you believe that the person beingobserved behaves in a similar fashion when confronted on other occasions with the same or similar situations?Question 22Answera.Consensusb.Stereotypingc.Consistencyd.Distinctivenesse.Self-serving biasFeedbackThe correct answer is: ConsistencyQuestion23CorrectMark 1.00 out of 1.00Flag questionQuestion text_________ is the most obvious dynamic property.Question 23Answera.Motionb.Silence

c.Speechd.Repetitione.BrevityFeedbackThe correct answer is: MotionQuestion24CorrectMark 1.00 out of 1.00Flag questionQuestion textWhich of these defines the extent to which you believe that the person beingobserved is behaving in a manner that is consistent with the behavior of his or her peers?Question 24Answera.Consensusb.Stereotypingc.Consistencyd.Distinctivenesse.Self-serving bias

FeedbackThe correct answer is: ConsensusQuestion25CorrectMark 1.00 out of 1.00Flag questionQuestion textPeople experience cognitive __________ when they find themselves acting in afashion that is inconsistent with their attitudes.Question 25Answera.consistencyb.dissonancec.justificationd.deniale.halo effectFeedbackThe correct answer is: dissonanceQuestion26IncorrectMark 0.00 out of 1.00Flag question

Question textThe _______ approach to explain how attitudes are formed was offered by Barry Shaw.Question 26Answera.predispositionalb.dispositionalc.behaviorald.valuee.situationalFeedbackThe correct answer is: dispositionalQuestion27IncorrectMark 0.00 out of 1.00Flag questionQuestion textThe relative strength of an individual's identification with an involvement in an organization is represented by organizational __________.Question 27Answera.structureb.

commitmentc.satisfactiond.involvemente.consistencyFeedbackThe correct answer is: involvementQuestion28CorrectMark 1.00 out of 1.00Flag questionQuestion textWhen meaning has been attached to an object, individuals are in a position to determine an appropriate response or reaction to it. This refers to which ofthe following?Question 28Answera.Self-serving biasb.Perceptual selectivityc.Perceptual organizationd.Cognitive dissonancee.

Halo effectFeedbackThe correct answer is: Perceptual organizationQuestion29CorrectMark 1.00 out of 1.00Flag questionQuestion textWhich of these defines a tendency to underestimate the effects of external or situational causes of behavior and to overestimate the effects of internal or personal causes?Question 29Answera.Fundamental attribution errorb.Stereotypingc.Perceptual selectivityd.Halo effecte.Self-serving biasFeedbackThe correct answer is: Fundamental attribution errorQuestion30CorrectMark 1.00 out of 1.00

Flag questionQuestion textWhich of these defines the extent to which you believe that the person beingobserved would behave consistently when faced with different situations?Question 30Answera.Consensusb.Stereotypingc.Consistencyd.Distinctivenesse.Self-serving biasFeedbackThe correct answer is: DistinctivenessQuestion31CorrectMark 1.00 out of 1.00Flag questionQuestion textWhich of the following strategies for behavioral change describes the administration of unpleasant or adverse outcomes as a result of undesired behavior?Question 31Answera.

Positive reinforcementb.Avoidance learningc.Extinctiond.Punishmente.Symbolic codingFeedbackThe correct answer is: PunishmentQuestion32CorrectMark 1.00 out of 1.00Flag questionQuestion textWhich of the following strategies for behavioral change consists of presenting someone with an attractive outcome following a desired behavior?Question 32Answera.Positive reinforcementb.Avoidance learningc.Extinctiond.

Punishmente.Symbolic codingFeedbackThe correct answer is: Positive reinforcementQuestion33CorrectMark 1.00 out of 1.00Flag questionQuestion textWhich stage in Kanfer's model suggests, by evaluating the situation and taking corrective action if necessary, one would assure themselves that the disruptive influence had passed and everything was now fine?Question 33Answera.Self-monitoringb.Self-reinforcementc.Self-evaluationd.Self-observatione.Self-selectionFeedbackThe correct answer is: Self-reinforcementQuestion34

CorrectMark 1.00 out of 1.00Flag questionQuestion textWhich of the following defines the process whereby a stimulus-response bond is developed between a conditioned stimulus and a conditioned response through the repeated linking of a conditioned stimulus with an unconditioned stimulus?Question 34Answera.Avoidance learningb.Classical conditioningc.Behavior modificationd.Operant conditioninge.Vicarious learningFeedbackThe correct answer is: Classical conditioningQuestion35CorrectMark 1.00 out of 1.00Flag questionQuestion text

Under which schedule of reinforcement, the reward is administered only upon the completion of a given number of desired responses?Question 35Answera.Operant-intervalb.Fixed-intervalc.Fixed-ratiod.Variable ratioe.Variable intervalFeedbackThe correct answer is: Fixed-ratioQuestion36CorrectMark 1.00 out of 1.00Flag questionQuestion textThrough observing and imitating others, ______ learning takes place.Question 36Answera.operantb.positivec.

vicariousd.sociale.classicalFeedbackThe correct answer is: vicariousQuestion37CorrectMark 1.00 out of 1.00Flag questionQuestion textSara, a service manager at Auto Services, knows that on the average her performance is evaluated and rewarded about once a month, but she does not know when this event will occur. This is an example of which of the following schedule of reinforcement?Question 37Answera.Operant-intervalb.Fixed-intervalc.Fixed-ratiod.Variable ratioe.Variable interval

FeedbackThe correct answer is: Variable intervalQuestion38CorrectMark 1.00 out of 1.00Flag questionQuestion textAdvocates of behavioral change strategies, such as Skinner, argue that _____ combined with ______ is the most suitable way to bring about desired behavior.Question 38Answera.positive reinforcement; extinctionb.avoidance learning; extinctionc.extinction; punishmentd.punishment; positive reinforcemente.avoidance learning; punishmentFeedbackThe correct answer is: positive reinforcement; extinctionQuestion39CorrectMark 1.00 out of 1.00

Flag questionQuestion textAn example of a _________ reinforcement is a weekly paycheck.Question 39Answera.fixed intervalb.variable intervalc.fixed ratiod.variable ratioe.proportional ratioFeedbackThe correct answer is: fixed intervalQuestion40CorrectMark 1.00 out of 1.00Flag questionQuestion textPeople associate verbal or visual stimuli with the problem of _______ coding.Question 40Answera.speechb.

systematicc.symbolicd.noticeablee.behavioralFeedbackThe correct answer is: symbolicQuestion41CorrectMark 1.00 out of 1.00Flag questionQuestion text______ occurs when an employee or an applicant is treated unfairly at work orin the job hiring process due to an identity group, condition, or personal characteristic.Question 41Answera.Cognitive diversityb.Groupthinkc.Cognitive flexibilityd.Workplace discriminatione.

RevealingFeedbackThe correct answer is: Workplace discriminationQuestion42CorrectMark 1.00 out of 1.00Flag questionQuestion textWhich of these suggests that multiple perspectives stemming from the cultural differences between group or organizational members result in creative problem solving and innovation?Question 42Answera.Cognitive diversity hypothesisb.Similarity-attraction paradigmc.Social identity theoryd.Justification-suppression modele.Schema TheoryFeedbackThe correct answer is: Cognitive diversity hypothesisQuestion43CorrectMark 1.00 out of 1.00

Flag questionQuestion textWhich of the following best describe the ability to think about things differently and adapt one's perspective?Question 43Answera.Passingb.Groupthinkc.Cognitive diversityd.Revealinge.Cognitive flexibilityFeedbackThe correct answer is: Cognitive flexibilityQuestion44CorrectMark 1.00 out of 1.00Flag questionQuestion textWhich term represents an individual's visible characteristics, including, but not limited to, age, body size, visible disabilities, race, or sex?Question 44Answera.

Deep-level diversityb.Valuing diversityc.Hidden diversityd.Managing diversitye.Surface-level diversityFeedbackThe correct answer is: Surface-level diversityQuestion45CorrectMark 1.00 out of 1.00Flag questionQuestion text______ suggests that people use categorization to simplify and cope with large amounts of information. These categories allow us to quickly and easilycompartmentalize data, and people are often categorized by their visible characteristics, such as race, sex, and age.Question 45Answera.Cognitive diversity hypothesisb.Social cognitive theoryc.Social identity theory

d.Justification-suppression modele.Schema TheoryFeedbackThe correct answer is: Social cognitive theoryQuestion46CorrectMark 1.00 out of 1.00Flag questionQuestion text______ explains how individuals encode information about others based on their demographic characteristics.Question 46Answera.Cognitive diversity hypothesisb.Social cognitive theoryc.Social identity theoryd.Justification-suppression modele.Schema TheoryFeedbackThe correct answer is: Schema TheoryQuestion47

CorrectMark 1.00 out of 1.00Flag questionQuestion textJamal is always telling lewd jokes and is known for making offensive comments about women in general. Jamal can be considered as creating which of these?Question 47Answera.Hostile environmentb.Inclusion environmentc.Glass ceilingd.Quid pro quo harassmente.GroupthinkFeedbackThe correct answer is: Hostile environmentQuestion48CorrectMark 1.00 out of 1.00Flag questionQuestion text

A dysfunction in decision-making that occurs in homogeneous groups as a result of group pressures and group members' desire for conformity and consensus is called ____.Question 48Answera.passingb.groupthinkc.cognitive diversityd.revealinge.inclusionFeedbackThe correct answer is: groupthinkQuestion49CorrectMark 1.00 out of 1.00Flag questionQuestion textWhich term describes discrimination that manifests itself in ways that are notvisible or readily identifiable, yet is serious because it can impact interpersonal interactions between employees, employees and customers, and other important workplace relationships?Question 49Answera.Access

b.Treatmentc.Reversed.Coverte.AgeFeedbackThe correct answer is: CovertQuestion50CorrectMark 1.00 out of 1.00Flag questionQuestion textPeople born between 1946 and 1964 are classified as which of these?Question 50Answera.Generation Xb.Generation Nextc.Baby Boomersd.Generation Ye.

Lost generationFeedbackThe correct answer is: Baby Boomers