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Course
MGMT 8400
Subject
Management
Date
Dec 16, 2024
Pages
25
Uploaded by MinisterCapybaraPerson1020
ADVANCED QUESTIONSW1 Introduction - Governance & Project Management Maturity ModelQuestion 1Companies sequentially work through the levels of maturity described in Kerzner's project management maturity model, and they don’t overlap. For example, Company A completes Level 1 and then moves to Level 2.TrueFalse(Correct Answer)Question 2Kerzner's project management maturity model lays out a progression for project management—starting with a common language around project management and ending with continuous improvement.True(Correct Answer)FalseQuestion 3Kerzner's project management maturity model has 3 levels.TrueFalse(Correct Answer)Question 4Having effective project management software and a project management office could be two key components to effective project governance.True (Correct Answer)FalseQuestion 5The key to project governance lies with project sponsorship and a goal of excellence in project management.True(Correct Answer)False
Question 6In Kerzner's project management maturity model, the order of the phases does not change.True(Correct Answer)FalseQuestion 7An open and accountable corporate culture along with an effective methodology do not play a role in effective project governance.TrueFalse(Correct Answer)Question 8The project management maturity model (PMMM) lays the groundwork for developing excellence in project management.True(Correct Answer)FalseQuestion 9Strategic planning for projects can reduce the time it takes for a company to become excellent at project management.True(Correct Answer)FalseQuestion 10Companies may have governance functions at 3 levels—project, portfolio, and corporate.True(Correct Answer)FalseQuestion 11The simple use of project management leads to excellence in project management.TrueFalse(Correct Answer)
Question 12Strategic planning for project management is performed at the middle-management level rather than by executive management.TrueFalse(Correct Answer)Question 13Governance can be defined as leadership guidance and oversight.True(Correct Answer)FalseQuestion 14Select all the options that apply to or define 'governance':Policies and procedures(Correct Answer)WBSTechnologyPolitics of powerGuidance(Correct Answer)Direction(Correct Answer)Control(Correct Answer)Oversight(Correct Answer)Leadership(Correct Answer)Question 15Project governance can be performed in several different ways or models, ranging from a one-person model to a model with several committees (e.g., steering committee).True(Correct Answer)FalseQuestion 16Executive management leads strategic planning for project management. Middle management supports it.True
False(Correct Answer)Question 17Indicate all of the items that management could use to oversee or control projects (i.e., governance):Project methodology(Correct Answer)Change control planProject Steering Committee(Correct Answer)Project Management Office (PMO)(Correct Answer)Programs(Correct Answer)Portfolios(Correct Answer)Software trackingW2 ProcurementQuestion 1The definition of procurement:Documenting project decisions about outsourcing and identifying potential sellersThe acquisition of goods or services(Correct Answer)The addition of procurement specialists to the project teamObtaining information from sellers and awarding a contractQuestion 2The following list contains items in the macro environment which affect procurement,except:The company’s procurement strategy (Correct Answer)Place in the economic cycle (e.g., recession)The existence of sellers in the marketInflation
Question 3Effective procurement management can increase company profitability by taking advantage of quantity discounts.True(Correct Answer)FalseQuestion 4Effective procurement management can increase company profitability by finding high-quality suppliers for the company.True(Correct Answer)FalseQuestion 5Which of the following support functions of a company would not be involvedin procurement?FinanceLegalProcurement or OutsourcingAll of these functions can play a role in project procurement(Correct Answer)MarketingQuestion 6When planning procurement for the project, we do not:Explain how the project will find and approach sellersNote the preferred type of contract to award to the sellerDocument purchasing/leasing decisionsSend RFPs or IFBs to potential sellers(Correct Answer)
Question 7Two procurement strategies can exist: one for the company and one for the project.True(Correct Answer)FalseQuestion 8With procurement, the equivalent to the WBS is the Statement of Work.True(Correct Answer)FalseQuestion 9Which statement best describes the Statement of Work?A brief high-level overview for sellers to get started biddingCreated at two levels of detail—one for preferred sellers and one for every other seller in the marketplaceDescription of resources required from the project teamCould be called the scope statement for the procurement(Correct Answer)Question 10Outsourcing options (a.k.a. "make or buy") for obtaining goods or services are considered part of planning the project procurements.True(Correct Answer)FalseQuestion 11Which of the following is not typically a factor in a make-or-buy decision?Procurement costsAvailability of resources
Sellers' project management expertise(Correct Answer)The expertise in the company versus the expertise with sellersQuestion 12The Solicitation Package created by the project team as part of planning procurement would not contain:The procurement strategy of the company and project (Correct Answer)List of qualified sellersPreferred payment plan for sellersHow change requests are managedBid documents to be usedQuestion 13Which item is not found in the Procurement Plan?Preferred type of contract(s) to usePerformance reporting that will be required from sellersQualified supplier list(Correct Answer)The use of corporate and project procurement processesItems to be procuredW3 Procurement 2AQuestion 1The objective when the project conducts procurement:Obtain responses from sellersNegotiate a contract and price that results in reasonable risk and provides the seller with performance incentive(Correct Answer)Use or add to the company's preferred seller list
Follow the company's procurement strategy except where it conflicts with the project's procurement strategyQuestion 2In the conducting procurements process, the project team completes all of the following except:Requests responses from sellersObtains proposals from sellersEvaluates seller’s proposals and awards a contractNegotiates the content of the solicitation package(Correct Answer)Question 3During the conducting phase of procurements, the project team or legal department negotiates a contract with the winning seller.True(Correct Answer)FalseQuestion 4Which is not a common method for inviting sellers to respond to a project’s procurement needs?Driving through the city broadcasting the procurement opportunity(Correct Answer)Advertising in magazines and trade publicationsUsing internet websites or communitiesNegotiating using a procurement vehicle such as an RFPQuestion 5In the negotiating approach to sellers, which is not a procurement vehicle that would be used:
Request for Quote (RFQ)Bidders Proposal Document (BPD)(Correct Answer)Request for Proposal (RFP)Invitation for Bid (IFB)Question 6Procurement can be a lengthy endeavor. Why?Simple procurements involving simple parts often can simply be purchased from a sellerMost sellers are busy and give new procurements lower priorityComplex or large procurements may require several documents to be completed along with meetings(Correct Answer)Project team has little or no supportQuestion 7What is a weighted scoring model?A method to determine the type of procurement vehicle to use to approach sellersA method to determine the roles played by project team members in project procurementA method to evaluate sellers using the selection criteria(Correct Answer)A document used to evaluate the seller’s performance during project executionQuestion 8Selection criteria used in the weighted scoring model are determined during:Planning(Correct Answer)Initiating
Bidders ConferencesExecutingQuestion 9Negotiating with sellers can sometimes include the type and length of contract.True(Correct Answer)FalseQuestion 10Why is it good practice to treat negotiation with sellers as a win-win situation?It may speed up negotiations(Correct Answer)We’ll remove the seller from our preferred list if they are troublesomeWe’ll show good faith in negotiations, but we can be certain the seller will do the sameWe’ll get as much out of the seller as possibleQuestion 11When we plan for negotiations, we take all of the following actions, except:Define our strategy and tacticsDevelop our objectivesUse hygiene factors to make the actual meetings stressful for the seller(Correct Answer)Perform a complete price/cost analysisQuestion 12When negotiating, we should understand the seller’s motivation.True(Correct Answer)
FalseQuestion 13Negotiations are always conducted by the project manager and project sponsor.TrueFalse(Correct Answer)Question 14Post-negotiation critiques should never be conducted with sellers. It gives them too much information and can weaken our position in future negotiations.TrueFalse(Correct Answer)W3 Procurement 2BQuestion 1Definitive contract means the project team is still awaiting more details from the seller.TrueFalse(Correct Answer)Question 2It's not uncommon for the seller's work to begin before the contract has beensigned.True(Correct Answer)False
Question 3If work begins prior to the contract being signed by both parties, a temporarylegal document is put in place. The name of that document:Letter of Intent(Correct Answer)Constructive AgreementTemporary Proposal AgreementBid AcceptanceQuestion 4Although the project team decides up front on the type of contract it prefers to award to the seller, sometimes the contract type may be changed during negotiations.True(Correct Answer)FalseQuestion 5Which item would not be a consideration when determining the type of contract to use?Cost and schedule riskThe seller's response time during the bidding process(Correct Answer)The amount of work the seller plans to outsourceUrgency of our requirementsTechnical riskQuestion 6Procurement contracts can be divided into two general types:Fixed Price and Time & MaterialsFirm Fixed Price and Cost-Plus-MaterialsFixed Price and Cost-Plus(Correct Answer)
Fixed Price and IncentiveQuestion 7Buyers often use incentive clauses to encourage seller behavior which is beneficial to the buyer.True(Correct Answer)FalseQuestion 8The disadvantage of pure fixed price contracts:Specifications don't have to be well understoodLittle incentive for seller to control costs or finish their work on scheduleGives the seller incentive to use higher grade materialsThe seller runs the risk of underestimating their costs(Correct Answer)Question 9Fixed price contracts result in the seller assuming the contract risk.True(Correct Answer)FalseW4 Procurement 3Question 1Contract closure occurs after administrative closure of the procurement.True(Correct Answer)False
Question 2In the following list of activities, which of the following is not part of controlling procurements?Managing the relationship with the sellerMonitoring payments to the sellerMonitoring the seller's performanceMaking changes to the seller's work (and project) as neededPerforming stakeholder analysis as it relates to the seller(Correct Answer)Question 3Controlling procurements also ensures that the seller's product is fit for use.True(Correct Answer)FalseQuestion 4Which statement is most accurate about administrative closure?Does not include debriefing the seller on their performanceDoes not include a lessons learned review with the project teamLeaves all necessary financial accounts of the company open for additional transactions with the sellerDocuments the seller's performance for future procurements(Correct Answer)Question 5The _________ __________ is assigned to ensure that the seller follows the terms and conditions of the contract.Project DesignateProject ManagerProcurement Administrator
Contract Administrator(Correct Answer)W5 Project MethodologiesQuestion 1A common methodology that is sequential and begins with well-defined requirements.Waterfall(Correct Answer)AgileExtremeCritical ChainQuestion 2Many companies evolve from a methodology to a project framework. Which statement best describes a project framework?Policies are extremely rigidGives the project manager flexibility and freedom to meet the customer's needs(Correct Answer)It is extremely flexibleProvides guidance for managing the team resources on a daily basisQuestion 3Which is a characteristic of a good methodology?Used only in project-driven areas of the companyA formal process to change the methodology that ensures changes are implemented only after being piloted(Correct Answer)Very little flexibilityStrives to focus on guidelines rather than strict procedures as the company matures
Question 4Waterfall would be considered a formal project management methodology.True(Correct Answer)FalseQuestion 5The waterfall methodology is ideal for projects with similar requirements thatare well-defined. These projects don't require many scope changes or significant product/service customization.True(Correct Answer)FalseQuestion 6Which is not a characteristic of a good methodology?Standard techniques to plan schedulesGuidance on the appropriate level of detailTemplates for documentsFocus on specific types of projects only(Correct Answer)Question 7Companies can develop their methodology based on their project management experience and processes.True(Correct Answer)FalseQuestion 8Companies can be unsuccessful using a methodology because they create the wrong methodology that doesn't fit well with the company or they misuse the methodology.True(Correct Answer)
FalseQuestion 9When a company decides to use a common theoretical methodology, it must stick to the theory. The methodology cannot be changed.TrueFalse(Correct Answer)Question 10The waterfall methodology tends to have low documentation needs and low cost.TrueFalse(Correct Answer)Question 11Which is not a reason for the failure of a project methodology?The methodology allows too much flexibility, resulting in executives rejecting the methodology. (Correct Answer)The methodology is too detailedThe methodology doesn't allow for value-added project scope changes(Incorrect Response)Question 12How does corporate culture affect the methodology that a company should have in place?If the company has a culture that fosters teamwork, communication, and cooperation, a highly flexible methodology may be the best choice(Correct Answer)A company's project management maturity doesn't affect the methodology
If the company has a culture that fosters teamwork, communication, and cooperation, a methodology focused on rigid policies and procedures may be the best choiceCorporate culture doesn't affect the methodologyQuestion 13Which statement is false?The project management maturity level affects the type of methodology it creates.Kerzner recommends that companies maintain multiple methodologies to fit their different types of projects.(Correct Answer)Methodologies are repetitive processes that can be used on every project.Project management excellence is correlated to the use of a methodology.Question 14Which is a benefit of having a corporate culture aligned to the project methodology?Project teams have better control over the project scope(Correct Answer)Decision-making is focused on the project sponsorCulture doesn't have any effect on the use of a methodologyProject risks can always be transferred to another projectQuestion 15Which of the following describes a downside to using the waterfall methodology?It's not well suited to innovation projects where the requirements aren't well known upfront.(Correct Answer)
It allows the project team to experiment with change control.The solution to develop deliverables is always clear.Customers are always heavily involved in the projectW7 Project SelectionQuestion 1The project selection process should focus on selecting projects that align with the organization's business strategy.True(Correct Answer)Question 2Project selection can be considered a phase in the project life cycle. It occurs between initiation and planning.True(Correct Answer)Question 3Not all qualitative methods used to evaluate project ideas are equal. Some are better than others at aligning projects selected to business strategy.True(Correct Answer)Question 4Using a weighted scoring model to decide which project ideas to move forward with is a good idea as bias can be minimized and the model can incorporate both qualitative and quantitative evaluations.True(Correct Answer)Question 5Even a project idea with a negative NPV is preferable to a project that's not aligned to the business strategy.True(Correct Answer)
Question 6The Four Stage Strategic Planning Process may be the best qualitative method as it incorporates the business strategy and all levels of the organization.True(Correct Answer)Question 7In the project priority method, project ideas are evaluated based on expectedtime to complete project or required completion date.True(Correct Answer)Question 8Which of the following is not a step in the project selection process?Collect and store project ideasSolicit external customers for project ideasDecide which project(s) to move forward withEvaluate project ideas(Correct Answer)Question 9Generally, organizations prefer projects with a longer payback period.TrueFalse(Correct Answer)Question 10Projects can be divided into three categories: problems, opportunities, and directives.True(Correct Answer)
Question 11Net present value (NPV) is the preferred quantitative evaluation method because it recognizes the time value of money.True(Correct Answer)Question 12The weighted scoring model and the organization project selection process should only be used on high-cost and high-priority projects.TrueFalse(Correct Answer)Question 13Methods for evaluating project ideas can be divided into two categories - financial and quantitative.TrueFalse(Correct Answer: qualitative and quantitative)Question 14In theory, IRR is the rate of return that the company earns by investing in theproject.True(Correct Answer)Question 15Various scoring models are available to use to select projects. All have the same strengths and weaknesses.TrueFalse(Correct Answer)W6 PMO Review (With All Options and Correct Answers)
Question 1Indicate each item that describes an effective PMO. (Select all that apply)Calculate rate of performance and actual costs for individual projects. ❌Train and mentor project staff. ✅Provide resources to assist with planning. ✅Operate and support project management software. ✅Promote ‘best practices’ in projects. ✅Highlight trends and issues for management's attention. ✅Question 2Indicate each item that describes an effective PMO. (Select all that apply)Implement effective trend monitoring and predictive systems (e.g. earned value). ✅Track cross-project dependencies. ✅Identify poorly performing operations managers. ❌Provide input into risk assessment and monitoring. ✅Reduce projects' schedules and budgets. ❌Question 3The implementation of a PMO in non-project-driven organizations can be more challenging than implementing a PMO in a project-driven organization.True ✅False ❌Question 4PMOs are always a formal part of an organization.True ❌False ✅
Question 5Which statement is false?A committee-type PMO may have representation from various functional areas of the organization.Resources assigned to a PMO may be part-time or full-time.In the past, PMOs were often called centers for project management expertise.PMOs only are implemented after the company establishes a center of excellence. ✅Question 6PMOs tend to signal the importance of project management to the organization.True ✅False ❌Question 7When established, the emphasis of the PMO is profitability for the organization.True ❌False ✅oExplanation: The emphasis is on professionalism in project management.Question 8Many organizations implement PMOs with very few responsibilities. Over time, the PMO will add more responsibilities.True ✅False ❌
W9 Portfolios & Programs MatchingCorrect Answer Key:1 = Portfolio2 = ProgramStatements with Correct Matches1.Project-specific, short-termCorrect Answer:2 (Program)2.CoordinationCorrect Answer:2 (Program)3.Usually managed by more senior manager with financial expertiseCorrect Answer:1 (Portfolio)4.Collection of related projectsCorrect Answer:2 (Program)5.Goal – take advantage of economies of scale and scopeCorrect Answer:2 (Program)6.____ Manager worries about these things:~ Do we have the right resources?~ Are we investing in the right areas?~ Do we have the right resources to be competitive?Correct Answer:1 (Portfolio)7.Collection of projects & programsCorrect Answer:1 (Portfolio)8.Typically managed by someone with project management experienceCorrect Answer:2 (Program)9.Focus on tactical goals (specific, short-term)Correct Answer:2 (Program)10.StrategicCorrect Answer:1 (Portfolio)
11.Example:Projects divided into 3 categories:~ Single-family homes~ Apartment buildings~ Office buildingsCorrect Answer:2 (Program)12.Long-term, higher levelCorrect Answer:1 (Portfolio)13.Example:3 categories of IT projects:~ Venture: Projects to help transform company~ Growth: Projects to help increase revenues~ Core: Projects to help run the companyCorrect Answer:1 (Portfolio)14.Goal – alignment of projects to company strategyCorrect Answer:1 (Portfolio)