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Course
BUSI 4153
Subject
Management
Date
Dec 17, 2024
Pages
2
Uploaded by KidIron15948
LEARNING ACTIVITY 6As a group select a business organization from North America, and research the following questions: What type of structure this organization has? What kind of culture this organization follows? If you were part of this organization, would you be happy/unhappy because of the typeof culture? How do you think we can suggest them to make changes if any.Organization: Starbucks1.What type of structure this organization has?Starbucks' organizational structure is matrix-based. This organization integrates elements of a geographic divisional structure (regional divisions for North America, Asia, Europe, etc.) and a functional structure (departments like marketing, finance, and human resources). Starbucks canbalance local responsiveness with global objectives because to this strategy. While the regional divisions enable Starbucks to adjust to the cultural preferences and legal demands of various regions, the matrix structure promotes efficiency by centralizing important duties.2.What kind of culture this organization follows?Starbucks sets a high value on diversity, inclusivity, and the customer satisfaction in its people-oriented and community-focused culture. It encourages a dedication to social and environmental impact, a sense of identity, and shared values. In the Starbucks culture, inclusivity, kindness, and respect are valued highly. This emphasis is to establish a friendly atmosphere in each store for both consumers and employees. Starbucks motivates its staff by providing possibilities for growth, rewards, and development. Employees are encouraged by theculture to interact directly with consumers and take part in community-oriented events.3.If you were part of this organization, would you be happy/unhappy because of the type of culture?Starbucks' culture can be a wonderful fit for me because I like working in an environment that places a lot of emphasis on community, customer connection, and social responsibility. Togetherwith lots of chances for learning and growth, its people-first philosophy might create a rewarding workplace. The emphasis on human interaction, however, could be difficult for certain people, particularly if they are used to more controlled, task-oriented professions. Furthermore, the fast-paced atmosphere and customer service requirements in busy stores can be exhausting.4.How do you think we can suggest them to make changes if any.-Improving Work-Life Balance: To mitigate the possible stress of customer-facing positions, Starbucks may want to introduce more flexible scheduling or wellness assistance.
-Developing Local Managers: Although the matrix structure encourages steadiness, Starbucks should give local managers more authority to implement store-specific upgrades in response to their client and staff requirements.-Digital Implementations: To adapt to changing consumer demands, Starbucks may increase its technology for online customer interaction, remote placing orders, as well asenvironmental tracking.