BUC Final Revision Sheet- With sample answer
.docx
School
Arab Open University, Kuwait**We aren't endorsed by this school
Course
BUSINESS BUC112
Subject
Communications
Date
Dec 20, 2024
Pages
2
Uploaded by CommodoreWater20791
Revision SheetYou are Sammy Rizk, General Manager at Rizk & Co. You received an email from Ms. Suzan Kanj, Executive Director of Literacy First, an NGO that empowers adults and at-risk children. Mrs. Kanj requested that your company donate for their new project: providing tablets and professional help to at-risk children in remote areas to help them with online learning. However, you had already donated a considerable sum for funding the ABC program that offers basic literacy skills for adults, and although you, at Rizk & Co., seek to be a good corporate citizen anda positive force in the community, you are involved in other projects and partnerships with nonprofit organizations that mesh with Rizk & Co.’s interests in the environment, health, and social welfare. You decided to write an email to Ms. Kanj to refuse her donation request.To: s.kanj@literacyfirst.orgSubject: Request RefusedHello,I hope this email finds you well.Sorry, I cannot make a donation for your program this year because I already donated a large sum of money last year for your other program.Besides, do you really think that children learn with tablets? They don’t. They either use them to play games or they don’t even know how to operate them. And why are you promoting online learning? It’s so darn challenging! Sarah Gellar, the movie star, said that she’d rather make 10 action movies than engage in virtual learning.Anyway, I am sorry again for not being able to support you but I think you can still find otherswho can, so good luck!Best, Sammy1.What elements make the email ineffective? Justify your answer by giving 3 examples from the email. 2.What further information should the email include? Why?3.Identify the two logical fallacies in the email. (Name them and write the examples from the email.)Rewrite the email to Ms. Kanj in an appropriateway, making the necessary changesand following the criteriaof writing effective negative messages.
A possible ANSWER: Dear Mrs. Kanj,Thank you for choosing my company to donate for your new project.- bufferReasons- In fact, we recently donated a considerable sum for funding the ABC program and other projects that my company is interested in, refusal only oncefor that reason our company adopted a policy that restricts yearly donations which support several causes, and this year we are almost beyond the budget. Hopefully, we will donate for your next project in the upcoming years. (Alternative)We indeed wish you the best in your mission; helping children get proper education is invaluablein such hard times. (Goodwill ending)Best regards,Sammy RizkDefine or give examples on the following key terms:Psychological descriptionPsychological reactanceBufferEthnocentrismIntercultural competenceMonochronic culturePolychronic cultureHigh-context cultureLow-context cultureGlobal agilityProxemicsLingua francaStereotypingOffshoringOutsourcingTransmittalUmbrella paragraphVested interestCredibilityEmotional appealChoice architectureAnchoring effectVicarious participation