Chapter 3 Assignment

.pdf

School

Bluegrass Community and Technical College**We aren't endorsed by this school

Course

MGT 210

Subject

Management

Date

Jan 14, 2025

Pages

Uploaded by MagistrateBison4914

Anderson, et al. Professionalism 4e Copyright © 2016 Pearson Education, Inc. TOPIC: TIME AND STRESS MANAGEMENT AND ORGANIZATION SKILLS (resourceful, calm, efficient) SUMMARY: Walk into a workplace and you’llquickly form an impression of the work environment. Your first impression will most likely be based upon the demeanor of the employees and their interactions with each other. You will also notice if the work area is messy and unorganized or if it is clean and orderly. This chapter examines the influences that stress management, time management, and organization have on workplace productivity. LEARNING OUTCOMES: After studying these topics, you will benefit by: •Recognizing how stress affects performance •Examining the types, causes, and methods of dealing with stress •Identifying and utilizing time management tools •Dealing with procrastination to improve personal productivity •Stating how organization affects time and stress management •Naming and applying organizational techniques to academic and workplace success You are a successful student if you: •Apply the tools in this chapter to create a stress management plan •Create and utilize a calendar system •Summarize ideas for organizing your work area

Anderson, et al. Professionalism 4e Copyright © 2016 Pearson Education, Inc. CH. 3 TIME AND STRESS MANAGEMENT/ORGANIZATION SKILLS ASSIGNMENT SHEET Assignment Points Notes Read Chapter 3 24 Activity 3.1 5 Activity 3.2 5 Activity 3.3 5 Activity 3.4 5 Activity 3.5 5 Exercise 3.1 5 Exercise 3.2 5 Exercise 3.3 5 Think Like A Boss #1 5 Think Like A Boss #2 5 Topic Situation: Stress Symptoms 5 Topic Situation: Helping Relieve Stress 5 Topic Situation: Procrastination 5 Sleep Log 5 Self-Quiz 6 Total = 100

Anderson, et al. Professionalism 4e Copyright © 2016 Pearson Education, Inc. CHAPTER 3: ASSIGNMENTS Please refer to textbook for specific instructions for each exercise. ACTIVITIES Activity 3.1: Identify Time Wasters For the next 24 hours use this log to track how you spend your time. Account for every minute. When you are finished, identify specific time wasters. TIME START TIME END ACTIVITY 4:55 PM 10: 05 PM Work 10:05 PM 10:15 PM Drive Home 10:15 PM 10:30 PM Wash dishes, scoop litter box, play Crossword on phone 10:30 PM 10:53 PM Shop at store 10.53 PM 11:10 PM Drive to pick up fiancé’sbrother from work and take him home with us 11:10 PM 12:10 AM Schoolwork, playing crossword, getting up and going to the kitchen 12:10 AM 12:16 AM Make dinner 12:16 AM 1:18 AM Eat dinner, do schoolwork, check text messages, scroll on Facebook, watch YouTube shorts while doing schoolwork, switching between various assignments among multiple courses 1:18 AM 1:27 AM Wash dishes, clean stovetop and counters 1:27 AM 1:57 AM Play crossword, browse podcasts, shower, change into pajamas 1:57 AM 2:10 AM Watch part of movie with fiancé 2:10 AM 2:30 AM Floss and brush teeth, wash face 2:30 AM 3:10 AM Play crossword on phone 3:10 AM 11:30 AM Sleep 11:30 AM 11:40 AM Make coffee, play with cat 11:40 AM 11:55 AM Schoolwork, scroll on Facebook, watch TV while doing school 11:55 AM 12:24 PM Style hair, do makeup, put on accessories, take pictures of cat and look at text messages 12:24 PM 12:34 PM Make coffee, make breakfast 12:34 PM 12:54 PM Schoolwork, eat 12:54 PM 1:00 PM Brush teeth, scroll through Facebook, get dressed 1:00 PM 1:20 PM Drive to gym

Anderson, et al. Professionalism 4e Copyright © 2016 Pearson Education, Inc. 1:20 PM 2:20 PM Work out 2:20 PM 2:35 PM Drive home 2:35 PM 3:32 PM Schoolwork, fixing hair, frequently getting up and walking around. 3:32 PM 4:03 PM Drive to Chipotle and order food 4:03 PM 4:20 PM Drive home 4:20 PM 4:35 PM Eat 4:35 PM 4:45 PM Change clothes for work, scroll on phone 4:45 PM 4:55 PM Drive to work and clock in 1.Playing games on the phone and accessing social media frequently 2.Getting up and walking around instead of focusing on schoolwork 3.Frequently alternating between various assignments and making little to no progress on each one instead of focusing on completing each one Time Wasters

Anderson, et al. Professionalism 4e Copyright © 2016 Pearson Education, Inc. Activity 3.2: Stress Effects In addition to those mentioned in this chapter, research physical responses generated by prolonged stress. List your findings. 1. Blood pressure elevation 7. Salt retention 2. Irregular heart rhythms 8. Increase in cholesterol levels 3. Diarrhea, constipation, or nausea 9. Loss of essential minerals 4. Agitation 10. Accelerated formation of blood clots 5. Fat storage 11. Insomnia 6. Suppression of sex hormones 12. Increase in gastric acid Activity 3.3: Time Management List five time management tools commonly used in your target career. Career: Business Management TOOLS EFFECTS 1.Prioritize tasks I can see all of the tasks that I need to complete and organize the tasks in order of importance. This will give me a clear idea of what tasks I need to complete and allow me to do so in a timely manner, as I will not wait until the last minute to complete tasks. 2.Create templates to use amongst various projects Many projects or tasks may be similar. By creating templates, I can easily manage these projects or tasks, as I will not have to completely restart with each project or task 3.Organize workspace By organizing the workspace, I will not have to waste time searching for papers, office supplies, etc. and will have more time to dedicate to important tasks. 4.Allot specific times throughout the day to respond to emails and address other communications I will save time, as I will not have to handle messages as they arrive but will handle messages at specific times each day. In doing so, I will be able to tend to messages more quickly and effectively. 5.Frequently utilize a calendar –write upcoming events, tasks, etc. I will be able to quickly view all appointments, meetings, and tasks without having to struggle or waste time to keep track of such. As a result, I will be able to manage my time more effectively.

Anderson, et al. Professionalism 4e Copyright © 2016 Pearson Education, Inc. Activity 3.4: Diet A nutritious diet can make a difference in how you perform throughout the day and how you react to stressful situations. List what you have eaten in the last 24 hours, recording the time of day, your mood or situation and if the item was nutritious. Evaluate if changes need to be made to your diet. TIME OF DAY WHAT YOU ATE MOOD/SITUATION WAS IT NUTRITIOUS 12:30 PM Coffee, Oatmeal with cinnamon, peanut butter, and strawberries Waking up, ready to start the day Mood: rested and optimistic Yes 4:30 PM Water, Low-carb tortilla with eggs and turkey bacon, low-sugar vanilla Greek yogurt Getting ready for work Mood: anxious to start my shift Yes 8:30 PM A miniature roll of smarties At work, trying to stay awake Mood: tried and frustrated No. I need to bring some gum to chew during work. 10:53 PM A handful of Nerds Gummy Clusters and half of a Little Debbie’s SnowballDriving home from shopping, sharing candy with others in the car Mood: social, relaxed, tired No. I need to avoid partaking in unhealthy eating habits with others 12:15 AM Zero calorie sugar free tea, 2 low-carb tortillas with rice, reduced fat cheese, and low-fat sour cream Working on schoolwork after work Mood: tired, hungry Yes 1:15 AM Zero Calorie sugar free tea, Cheeseburger on a white bun with Colby jack cheese Fiancé cooked burgers and made one for me. Mood: tired, focused on schoolwork Not entirely. I could refrain from eating the bun or replace it with healthier alternatives, such as a wheat bun 11:30 AM Coffee, Oatmeal with cinnamon, peanut butter, and strawberries Waking up, getting ready for the day Mood: Feeling productive Yes 1:00 PM Handful of strawberries Preparing to leave for the gym Mood: anxious to work out Yes Activity #3.5: Organization Identify one space at home you need to organize. Create a plan to overcome your procrastination of dealing with this issue. SPACE PLAN Space in closet where my shoes are housed 1.Buy storage shelves for my shoes so that I feel motivated to organize them 2.Look up pictures on Pinterest for inspiration and motivation on organizing shoes 3.Remind myself how much easier it will be to access all of my shoes 4.Dedicate time either before work or on the weekend to put the shelves together, place them in my closet, and then place the shoes in the shelves 5.Reward myself with something positive and healthy, such as a smoothie, after organizing the shoes

Anderson, et al. Professionalism 4e Copyright © 2016 Pearson Education, Inc. EXERCISES Exercise 3.1 - Recognize Your Stress List at least three significant stresses that you have experienced in the last year. Write the result of the stressor including how you responded mentally and/or physically. Stressor Symptoms of the Stressor (How You Respond Mentally and/or Physically) 1.Family Illness –my grandfather was diagnosed with cancer Mentally: Frequently crying, deep in thought, distracted Physically: hard to eat, fatigued Result: multiple hospital visits; took off work to visit grandfather after bladder removal surgery; grandfather is in recovery, and I am less stressed 2.Work –finding a new job Mentally: positive and negative stress (motivated to find a job but worried I won’t)Physically: loss of appetite, weight loss Result: found a job after moving that is less stressful than previous job and allows me to get more exercise. Feel less stressed and more energized. 3.Moving to a different state Mentally: negative stress in trying to balance school, work, and packing up Physically: low energy, upset stomach Result: got help from family members with move and have settled in. Feel content, less stressed, and more energized.

Anderson, et al. Professionalism 4e Copyright © 2016 Pearson Education, Inc. Exercise 3.2 - Job Burnout What can you do if you begin feeling job burnout? Exercise 3.3 - Avoid Time Wasters List time wasters you have experienced in the past few weeks. How do these time wasters affect productivity? What change should be made? Time Waster What Was the Result? (How It Affected Productivity) What Change Should be Made? 1.Scrolling on my phone Took me longer to complete tasks, and when I was completing tasks, I was distracted by the thought of looking at my phone or playing Crossword. Limit my screen time on my phone by altering the settings. Put the phone aside and out-of-reach when doing schoolwork or other important activities 2.Walking away frequently when trying to complete important tasks After frequently walking away from certain tasks, such as schoolwork, I began to avoid the task for longer amounts of time each time I walked away. I did not want to return to complete the tasks. Only allow myself to take breaks from schoolwork after completing a handful of certain tasks or one large task, such as a test. Take a break a minimum of every 45 minutes -- no more frequently. 3.Switching between tasks rather than focusing on completing one It takes me longer to complete each of the tasks, let alone one Focus on completing the task I started before moving onto another 4.Getting distracted by others in the house I am more consumed with what is going on around me than by the task at hand, making me less productive Find a quiet place to sit and put on headphones so I don’t hear others playing their video games or listening to music loudly. 5.Being disorganized When I am disorganized, it takes me longer to find what I am looking for and what is oftentimes necessary to complete a task, meaning it takes longer for me to complete a task, as I spend more time shuffling through disorganized papers, tabs, etc. Group tabs on my laptop, get separate folders for each course, create a specific spot for each item and continue to put each item in its respective spot If I begin feeling job burnout, I can make an effort to avoid frequently watching the clock –counting down the hours until the shift is over. I can also prioritize taking pride in my work and focusing on its quality, rather than solely doing the bare minimum without regard for the results. I can also avoid frequently complaining about my job and try to find things I appreciate about it, such as the consistent schedule and friendly coworkers.

Anderson, et al. Professionalism 4e Copyright © 2016 Pearson Education, Inc. THINK LIKE A BOSS 1.You have noticed that an employee is frequently calling in sick or appears agitated when at work. What do you do? If an employee were frequently calling in sick or appeared agitated when at work, this may indicate that the employee is stressed. I would discreetly pull the employee aside and speak with him in private. In doing so, I would indicate my concern for his condition and strive to identify the source of the poor behavior. If the employee indicated that the issue was work related, I would strive to identify the issue and take steps to solve the problem. However, if the source of the stress was not work related, I would warn the employee of the effects of negative stress and inform hm that the stress is affecting his performance at work. I would then encourage the employee to seek assistance, perhaps through the company, such as counseling. Finally, I would inform the employee of various stress relievers, such as a healthy diet and consistent exercise, and would hold a meeting to communicate the importance of stress management to all employees. 2.You have just become the supervisor for a new department. What can you do to make the department and its employees more organized? Discuss appointment tools, necessary equipment, and software. In order to make the department and its employees more organized, I would make a list of tasks for each day and prioritize that list, posting the list for all employees to see. In addition, I would provide each employee with a calendar sheet that was pre-filled with appointments, meetings, and tasks for the month. Employees would also have access to software that reminds them of upcoming appointments and meetings that are both voluntary and mandatory. Likewise, I would provide them with a personal information manager and communications program that electronically stored telephone numbers, e-mail addresses, and other important messaging data as well as tasks, to-do lists, and notes. In terms of equipment, I would provide employees with shredders, files, and desk space organizers so that they could maintain the organization of their areas, allowing them to focus and have more time to accomplish their goals. TOPIC SITUATION RESPONSE 1.What other symptoms of stress might Dylan experience? Given that Dylan is experiencing negative stress, his mental and physical health will likely both be affected. In addition to his headaches and fatigue, Dylan may begin to experience anger, depression, or distrust. Likewise, Dylan may experience a diminished or increased appetite, a poor immune system, and other physical weakness. Given that Dylan is taking steps to reduce his stress, he is unlikely to experience more severe complications –ulcers, heart disease, mental disturbances –that result from prolonged negative stress. 2.What advice would you give a friend who has noticeable stress? If a friend is experiencing positive stress, I might congratulate my friend for utilizing her stress in a positive manner to ultimately contribute to her successful accomplishment of a task. However, if I saw that her stress was becoming continual and problematic, I might caution her to take measures to alleviate this negative stress. I would first suggest that she partake in stress management techniques, beginning by identifying the key stressors in her life so that she could reduce their negative effects. In doing so, she might come to recognize the way in which said stressors affect her attitude and behavior. After prompting her to identify her stressors, I would urge her to reevaluate her goals and make a plan that permits her to prioritize said goals based on their importance, dedicating a sufficient amount of time to achieve each goal. In this way, she may better deal with her stress by visualizing and setting a goal for responding in a positive manner. Finally, I would suggest that she practice positive stress relief in the form of meditation, working out, listening to music, etc. In this way, my friend might alleviate her current stressors and better cope with future stress. 3.What steps could Jonelle taken to avoid procrastination in this situation?

Anderson, et al. Professionalism 4e Copyright © 2016 Pearson Education, Inc. In order to avoid procrastination in this situation, Jonelle might have first visualized the completed task -- her research project –and how she would feel when it was completed. Realizing that she would likely feel satisfied and relieved, Jonelle might have been more motivated to begin the project. In addition, she should have made a plan by identifying the amount of time she would need to complete, evaluate, and analyze the research for her project. In doing so, she might have chosen to break up her research into smaller segments so that she did not feel overwhelmed. For example, she might have chosen to work on the project for a minimum of 20 minutes per day so that she could steadily progress throughout the semester. If she was feeling confused about the project or its contents, she might have consulted her instructor, scheduling a time to meet with him and discuss the curriculum. Likewise, she might have found a tutor who could help her with the curriculum and, in turn, ease her hesitation in beginning the project. Ultimately, if Jonelle made a plan to break down her project into smaller tasks throughout the semester, making the project less daunting in doing so, she might have been able to avoid procrastination. SLEEP LOG Keep track of what time you go to bed, what time you go to sleep, how well you sleep, what time you wake, and what time you get up. Time got in bed Time went to sleep How well slept Time woke up Time got up 1/22 3:10 AM 3:30 AM Very well, didn’t wake up at all 12:30 PM 12:35 PM 1/23 2:30 AM 3:10 AM Well, woke up a few times to check alarm, pet cat 11:15 AM 11:30 AM 1/24 3:50 AM 4:05 AM Not very well, tossed and turned frequently throughout the night 1:00 PM 1:03 PM 1/25 3:30 AM 4:20 AM Not well at all. Had difficulty falling asleep and woke up several times throughout the night 8:40 AM 8:48 AM 1/26 2:15 AM 2:47 AM Very well, slept through the night 12:45 PM 1:00 PM SELF-QUIZ In the blank column, match the key term to the definition using the identifying number. Key Terms Match Definition Definitions Job burnout 4. 1. Putting off tasks until a later time Negative stress 6. 2. How you manage your time Positive stress 5. 3. A body’sreaction to tense situations Procrastination 1. 4. A form of extreme stress where you lack motivation and no longer have the desire to work Stress 3. 5. Productive stress that provides strength to accomplish a task