ipl-logo

Conflict Resolution: Unresolved Conflict In The Workplace

1107 Words5 Pages

Conflict Resolution Conflict is a disagreement or dispute between two or more individuals who have different ideas, feelings, needs, goals, values or beliefs. We all have faced conflict sometime in our lives, especially at work. Conflict is unavoidable in the workplace. According to Ahmed Higazee (2015), conflict is one of the issues that takes place in any organization specially hospitals where continuous human interactions occur. While most of us try to avoid conflict in the workplace, we will face it at some point in our careers and the challenge of it is how we deal with it. The purpose of this essay is to identify an unresolved conflict that I have experienced in my workplace.
There are three types of conflict: individual, interpersonal, …show more content…

The hospital where I work has a foley catheter protocol. According to the protocol, if the patient has a foley catheter without a valid indication the nurse can discontinue the patient foley catheter without a physician order. This protocol was introduced in the hospital to prevent catheter-associated urinary tract infections (CAUTIs). Before introducing this protocol, nurses and doctors were educated about this protocol. However, there is an arrogant physician who does not follow the protocol. He is rude, and the nurses are afraid of …show more content…

Manifest Conflict- In this stage the conflict becomes evident and the result can be positive or negative. In this case, the results were destructive because the physician yelled at me and would not listen to what I had to say. Also, he totally ignored the hospital policy.
People respond to conflict in diverse ways, but as healthcare providers it is essential that we learn how to deal with them. Understanding effective conflict resolution is essential to better deal with conflict. The four styles of managing conflict are:
1. Avoidance- Avoidance is when an individual avoids a situation because it is uncomfortable. Avoiding the conflict is not recommended because the problem can become worse by not addressing it. (Finkelman, 2016, pg. 329)
2. Accommodation- Accommodation is when an individual is less interested on the problem than the other. It is beneficial because it develops harmony, but in the future, it can be detrimental since it provided more power to the other person (Finkelman, 2016, pg. 329).
3. Competition- Competition is a negative way to manage conflict because this is when power is used to stop the conflict (Finkelman, 2016, pg. 329).
4. Collaboration- Collaboration is a positive tactic in problem solving. The goal is to find a mutual solution when both sets of interests are too important to be compromised (Finkelman, 2016, pg.

Show More
Related

  • Character Analysis Of Chad Kennedy In The First Stone

    616 Words  | 3 Pages

    Conflicts are challenges faced by people, which in turn helps them to succeed in their lives. In the novel The First Stone by Don Aker, Chad Kennedy faces different types of conflict that lead to positive personal growth. Chad was unable to cope with the death of his grandmother. His depression and anxiety led him to be unkind towards others.

    Read More

  • 8.03: Complete Exercise From My Life

    533 Words  | 3 Pages

    After comparing all five conflict management styles I came to a conclusion that my spouse often withdraws from conflicts when I make demands. Therefore, it led me to believe that her principal conflict management style in our relationship is avoidance. 2) Describe, with sufficient detail, an instance from your life where you can apply this concept, model or theory to your interaction with another person. My wife has a complicated relationship with her twin sister.

    Read More

  • The Boy In The Striped Pajamas And A Young Girl

    622 Words  | 3 Pages

    What is the best way to respond to conflict? The best way to respond to conflict is through resolution. This is illustrated in The Boy in the Striped Pajamas and Anne Frank: The Diary of a Young Girl. Both stories find solutions to smaller problems and come close to finding solutions to the problems surrounding them.

    Read More

  • Case Study Bob's Meltdown

    1338 Words  | 6 Pages

    Bob’s Meltdown In today’s workplace communication is key, collaboration crucial and teamwork a top management buzzword. These facets encourage knowledge sharing, co‐operation and a joint sense of purpose. However, such an increase in interpersonal relationships too often creates an unwanted side effect: conflict. (http://www.emeraldinsight.com/doi/abs/10.1108/14777280310795784)

    Read More

  • Power Relations In The Film 13th, By Ava Duvernay

    1275 Words  | 6 Pages

    Coleman, P. (2014). Power and Conflict. In M. Deutsch, P. T. Coleman, & E. C. Marcus (Eds.), The Handbook of Conflict Resolution: Theory and practice (pp. 137–167). San Francisco: Jossey-Bass. 4.

    Read More

  • Things Fall Apart: How People Respond To Conflict

    516 Words  | 3 Pages

    There can be external conflicts or internal conflicts that create a negative response. An example of an negative impact would be that maybe you are playing a football game, and you and your teammate get into a argument. This may cost you the game because you and your teammate can’t get along. If you don’t solve conflict right away they can make negative outcomes really fast. We need to make our conflicts turn into a positive impact.

    Read More

  • The Breakfast Club Conflict Analysis

    1049 Words  | 5 Pages

    They try to smooth over or ignore conflict to keep everybody happy, they see conflict as destructive and will give in to others to maintain the peace (Page 38), Bryan is a very good Illustration of accommodation he sacrifice his needs for the group, he share’s his lunch with John, he writes the last easy for the group, he maintain peace among the group when john and andy was arguing. Even though bryan is trying trying to keep the peace in the group, he is has problems with himself and he sense unfairness and inequality throughout the film. Collaborating is a strategy is used in a I win, you win Situation. According to Patterson James “ The problem-solving or collaboration strategy is usually the best approach to win-win negations and the problem- solving strategy is usually the best way to cut through conflict. Make a decision and work toward win-win deals (page 41).

    Read More

  • Working Relationships In Health And Social Care Essay

    996 Words  | 4 Pages

    It is a disagreements on an issues. Conflicts at work can not be avoided as we both have different ideas on how to make things work. With the individuals we look after. It is unavoidable. I work in a supported living.

    Read More

  • Cultural Diversity Classroom

    3061 Words  | 13 Pages

    It is in observing how people deal with and react to conflicts that we see clear differences between cultures. Some cultures view conflict as a positive thing, while others view it as something to be avoided. In the United States, conflict is not usually desirable; nonetheless, conventional wisdom in this country encourages individuals to deal directly with conflicts when they do arise. In fact, face-to-face encounters are usually suggested as the way to work through whatever problems exist. By contrast, in many Asian countries, open conflict is experienced as embarrassing or demeaning.

    Read More

  • Conflicts In The Most Dangerous Game, By Richard Connell

    541 Words  | 3 Pages

    Conflicts are like bad habits. Everybody runs into at least one but not everyone does something about them. Conflicts are all kinds of bad but solving them helps out much more in the long run. All bad things have a solution and should be fixed. In “The Most Dangerous Game” by Richard Connell Rainsford runs into man versus man, man versus nature, and man versus self conflicts.

    Read More

  • Morton Deutsch's Theory Of Conflict Resolution

    1011 Words  | 5 Pages

    In building peace between conflicting groups, negative correspondence examples should be supplanted by helpful or positive association designs. Like Bush and Folger, Lederach stresses the need to change the empowering so as to question groups them to comprehend their own particular circumstance and needs, and also promising them to perceive the circumstance and needs of their adversaries 1.2.5 Conflict Transmutation

    Read More

  • Four Stages Of Conflict In Health Care

    1715 Words  | 7 Pages

    The four stages of conflicts are the latent conflict, perceived conflict, felt conflict and the manifest conflict. The first stage is the latent conflict which is defined as the stage that involves the anticipation of the conflict. This stage involves the competition for resources or inadequate communication. The anticipation of the conflict that the latent conflict causes, can increase the amount of tension around or amongst the problem. This occurs commonly when the staff verbalizes that the conflict that they are going through is going to be a problem or cause discomfort.

    Read More

  • What Was The Goal To Make Cindy Feel Better?

    904 Words  | 4 Pages

    His expression of surprise and anger when he realized how long this issue had been discussed in the background without his knowledge, or even a hint of a problem, suggests he felt the procedures followed to address the issue should have been different. A conflict can be composed of all or some of the four types: Goal, Cognitive, Affective and Procedural. Managing multiple types of conflict is sufficiently difficult but there is added complexity due to the need to assess the level of conflict. Dedicated attention to the complexity of conflict is necessary not only to avoid a dysfunctional dynamic but to also facilitate positive operational outcomes (Wombacher and Felfe,

    Read More

  • Essay On Conflict Resolution In The Workplace

    1284 Words  | 6 Pages

    Conflict resolution happens often in the workplace that can either drive or disturb employees, supervisors, a team, and an entire organization. When supervisors allow conflict resolution to fester without taking immediate action, it can lead the organization into an unhealthy environment. In this paper, the topic for discussion will analyze various strategies that can be utilized to control and manage conflict resolution in the workplace, and the role of the supervisor during conflict resolution situations. In addition, a discussion will include how the workplace and its customers are impacted by a diverse workforce. Conflict Resolution Conflict in the workplace is inevitable, especially in a diverse workforce where employees possess different approaches to his or her job and come from various backgrounds, who share a common work space within an organization (SHRM, 2015).

    Read More

  • John Galtung's Theory Of Conflict Analysis

    1038 Words  | 5 Pages

    John Galtung recommended that conflict could be observed as a triangle, with contradiction (C), attitude (A) and behaviour. He explained that all three aspects must be there in a full conflict condition. Contradiction is an important factor of a conflict which mentioned through the parties, their intentions and the clash of interests between them. Attitude comprises the parties’ views and misunderstandings of each other and of themselves. Behaviour is the third factor which can involve coercion or cooperation, gestures defining conciliation or hostility.

    Read More

More about Conflict Resolution: Unresolved Conflict In The Workplace

Open Document