Safe Haven Consulting & Counsellors (Pvt) Limited (SHCC) is a start-up consulting firm that assists its clients overcome their challenges and achieving personal goals. Specializing in business and organizational psychology, SHCC is a professional and licensed private practice which will focus on its clients to provide broad based counselling along with structured learning approaches and experiences. The counselling process is about providing a medium for an employee, giving them a safe haven to talk about issues that bother them, and allowing the counsellors to help them find their own solutions to problems or develop ways to manage issues. It is not about giving guidance, but about providing a non-judgmental, empathetic and accessible means …show more content…
Nevertheless, a key disadvantage would be the workplace counsellors would essentially have two clients – the employee in front of them and the organisation, as a peripheral client. They would be consciously or unconsciously mindful of the context in which the employees work and how the reaction would impact the business they are relying on, leading to conflict of interest. An external counsellor will be impartial to the best interest of the client. Further employees would be far more open to an external party than an individual under the pay of the organization that he / she might have negative thoughts about. Counsellor requirements might be ad hoc, based on man hours utilised. The organization may also be paying for idle time if a counsellor is hired full …show more content…
As such businesses would be receiving a structed proposal spanning from the initial review through interviews and surveys to identify potential areas of concern in the business. Following which there would be a focus group meeting with the line managers / supervisors to understand the issues further and obtain feedback. There would also be a post evaluation provided to the organisation to identify progress or change after a standard interval. A SWOT analysis of the business is provided below • Strength: Our core strength lies in the power of our team; our workforce. We have a team that are considered experts in the industry, a team with excellent qualifications and experience in private counselling practice. • Weakness: As a new private counselling in Sri Lanka there would be a resistance initially to employ our services and it might take some time for our organization to break into the market and gain acceptance especially from top profile clients. • Opportunities: As the market pioneers, once established we stand to gain the distinction of leading the way in the business of counselling. We have the opportunity to market this