According to the passage, We can see Margaret Wong encounter trouble on the job and do not have an effective communication with her boss.
For informal organizational communication, we can see Margaret after being bullied by Dana, finally she talked directly to her supervisor, Mr. Tannen what was occurring. In this case, Margaret did not use other more formal communication methods, such as sending e-mail, using mobile messaging software (WhatsApp, Facebook messenger), but choosing to talk face to face with Mr. Tannen to explain the causal relationship.
Moreover,When Margaret encountered difficulties in the workplace, she decided to share with her Canadian peer, Trevor. She used a verbal communication to talked with Trevor , These revealed that
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Also have a different function. first of all, Informal organizational communication,A formal communication structure utilizes specific authorized channels for information to flow between organization positions.
In terms of reliability, the use of official communications is a certain degree of credibility, it mostly contributed by the evidence. When the communication is generally written, documentary evidence is present.For personnel,when some employees forget what are they said in the official communication,They can view the evidence of these conversations.Follow the information about the official communications or instructions to complete the work, so as to speed up their work efficiency.For executive,they can save the meeting time, when the subordinates encountered some problem of the work, do not have to provide an aside additional time to meet them, and they can check the email or message anytime anywhere, enhance the company's operational capacity. Managers know as to when and under which conditions their subordinates need information.there is a direct contact among the managers and the subordinates.Effective due to timely and systematic flow of