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Strengths And Weaknesses Of Written Communication

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helped a lot. Experience over the years learned me to not react with impulsive but to overthink something before I reacts • I have self-care habits - I have some habits that I carry out when I need some me time • I use my support team – seeing that one of my weaknesses is to take on too much responsibility. So I will reach out for help when I am not coping. One of my weak points in that I don’t delegate/ or taking on to much responsibility. This also came out on my 360 feedback from my support team. Sometimes when I received requests from clients like account confirmations etc. I would do it myself rather than to send it to our client service centre. The only reason I do it myself is that client service is top priority to me and I will sort it out in no time. Giving it …show more content…

Communication can be split into different categories, namely • Verbal communication • Non- verbal communication • Written communication Effective communication involves minimising potential misunderstanding and overcome any barriers in the communication process. We make use of multiple communication channels , for example face to face conversations, telephone calls, text messages, emails, brochures etc. Choosing an appropriate communication channel is vital for effective communication, as each channel has different strengths and weaknesses. Written communication is always useful as a way of recording what has been said. There are many barriers to communication and these may occur at any stage in the communication process. Barriers can cause confusion and misunderstanding which has the risk of wasting time and money. Effective communication involves overcoming these barriers and conveying a clear and concise message. The following are important skills for good communication: • Being a good listener • Non-verbal communication • Just say enough – not too much or too little • Friendliness • Confidence • Empathy • Open-

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