Analysis Of Find The Coaching In Criticism By Sheila Heen

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In the article, “Find the Coaching in Criticism” by Sheila Heen and Douglas Stone, there is a discussion regarding difficult conversations in the workplace regarding performance reviews and criticism. The article highlights the current downfalls of the way that feedback is being given to employees and how employees are taking the feedback that is given to them. Throughout the piece, various ideas are recommended regarding how feedback can be both provided and received. The complications between those who are giving feedback and those who are receiving feedback are far from one-sided. While the article states that “it is the receiver who controls whether feedback is let in or kept out,” I think that both sides are equally responsible (1). The