ipl-logo

Summary Of Jim Glennon's Arresting Communication

1211 Words5 Pages

Arresting communication: A Life Saving Tool

Often funny, sometimes heartbreaking, and always informative, Jim Glennon’s book Arresting Communication introduces the reader to the concept of both verbal and non-verbal communication in the world of law enforcement. His down to earth approach makes it easy for a broad range of readers to understand these concepts. Anecdotal stories also help drive home the message that proper communication is key to keeping both a law enforcement officer and those interacting with them safe. The book is incredibly informative as much of this information likely will not be covered in a classroom or in a police academy, at least not as in depth as this book anyway.

Early in chapter 1 of the book, Glennon states that 97% of arrests are made without the situation devolving to violence. Here he lays the ground work for the entire book, where each chapter tends to build on the ideas of the last. In chapter 1, Glennon introduces the reader to the first of many …show more content…

The truth outlined in chapter 6 is that Listening to others, and more significantly, making the speaker feel important will help to keep the links in the verbal chain of communication connected and strong. Chapter 7 rounds out “part 2” and shows how there is an IDIOT inside every individual and how this part of us can manifest when one looses control. The texts humorous example of Mrs. Marry Sunshine” a sweet young lady def to the ugliness of the world. She has never had an vulgar word thrown her way in her entire life. Upon attending a training scenario however, her IDIOIT emerges. When being berated by an instructor in character as a store clerk, things devolve into an barrage of hits with he practice button. While the situation was hilarious to read about, and no doubt hilarious to observe, were this a real life situation the female officer would need to exercise much better control of

Show More
Related
1359 Words | 6 Pages

1. Setting and Access The opening of the conversation begins with the greeting “Good morning, public information” uttered by the female participant who is the Secretary of the Connecticut police department (labeled “police”) and the male speaker (labeled“Mark”) stating his purpose of making the phone call to the police following his greeting words. Moreover this phone conversation opens with the police sayings “good morning, public information.” Mark, the other participant, as contrary to the police, uses a more casual way of speech as he respond to the police saying “hey, how ya doin?”

Read More
1789 Words | 8 Pages

Beginning with the first chapter it stresses how the author

Read More
1880 Words | 8 Pages

“Frequent exposure to media reports of police abuse or corruption is a strong predictor of perceptions of misconduct and supports the belief that is common.” (France-Respers 1). But unfortunately, it also brings me disheartened feelings. Recently, I was on twitter and I stumbled across a video of a young white male who was roughly about twenty to twenty-five years of age who was being handled so aggressively by about six officers while he was NOT resisting.

Read More
399 Words | 2 Pages

When talking about the ongoing controversy and public debate on the outlook of police and community relationship a message or headline or even a video that is posted online involving an officer and an individual is going to be overflowed with every opinionated, negativity there is to say about how unprofessional the officer

Read More
647 Words | 3 Pages

Officers and detectives make mistakes, but in the case of Calvin Buari, it cost him 22 years of his life. There are a multitude of different types of mistakes an officer can make, but the ones shown in the podcast were mistakes of the heart– which occur when an officer makes a decision knowing at the time they take the action that it is wrong (“Police Errors Are Opportunities to Build Trust.”). So in order to prevent these types of mistakes, officers need to understand what is expected of them with clear expectations and reinforcement. Police mistakes are the reason why community-police relationships are very strained at times. The police are granted an extreme amount of authority, so trust is crucial in making the relationship work-

Read More
1319 Words | 6 Pages

New York: Ferguson, 2007. Print. This book introduces readers to an adventurous career in law enforcement Kronenwetter, Michael. The FBI and Law Enforcement Agencies of the United States. Springfield, NJ: Enslow, 1997.

Read More
896 Words | 4 Pages

One of the reasons why this book was so successful was because of all the information throughout the whole entire book. In the beginning of the book it was giving us information upon

Read More
1513 Words | 7 Pages

The officers failed to consider the broader context and potential ramifications of their actions. It could be argued that alternatives, such as engaging with the youths, building a rapport and educating them, as well as treating them with respect and fairness, rather than escalating the situation and disparaging the character of the youths, could allow officers to not only comply with policy and legislation, but also more effectively police their community by building positive relationships, channels of communication, and reduction of future crime (Chan, Bargen, Luke and Clancey 1997). However, these alternatives require the appropriate use of discretion which the officers failed to

Read More
398 Words | 2 Pages

I believe that police officers should have to wear body cameras, have them turned on at all times while on the job, and be required to show the footage (unedited) to the public whenever it is wanted or needed. When most people hear that a crime was committed, they think “I wonder what that criminal did.” But what if the wrongdoing was from the officer? If an officer had done something unlawful, most people would want to know about it. Sure, there have been many reports on law enforcement not using the correct protocol when dealing with a situation.

Read More
205 Words | 1 Pages

According to Report writing for police and correctional officers, there are consequences in which resulted from poorly written reports which often end in being catastrophic. Ineffective report writing can harm several investigations, however in order to become proficient at report writing, police must focus on grasping precise materials. These materials can contribute to the district attorney or the prosecuting attorney in getting a guilty verdict while an inadequate written report preserves the defense an opportunity to imply that the officers prepared an ill will report. The importance of effective report writing is that accuracy can either benefit or discomfort the impact of a case. Reports are examined by supervisors, administrators, prosecutors,

Read More
996 Words | 4 Pages

The case study presented many issues identified in the criminal justice system. The issue of police brutality is a direct action when authority abuse their possession of power by taking advantage of a population that should be protected by their most basic right. The exposure of cruel, unusual, and and explosive treatment is coming from the colleague of the abusers. Whistle-blowing has gone through a series of changes in the definitions Frederick Elliston has composed four components; it is the actions of an individual to make information public, the information becomes public, the information is about the wrong doing of an organization, and the person exposing the wrongdoing has some former or current affiliations in which they report(Dryburgh,2009.

Read More
760 Words | 4 Pages

The media makes the severity of the situation much worse. In some instances, a situation is represented in way that conveys a case as deceptive. Police misconduct, in this situation, is preposterously distorted. For example, the scene one sees on television may be completely inaccurate. In the article Unpacking Public Attitudes to the Police: Contrasting Perceptions of Misconduct with Traditional Measures of Satisfaction, Miller states, “…research found that people's fear of crime was related to crime content in the newspapers they read…”( 6).

Read More
1261 Words | 6 Pages

There is a misunderstanding with how police deal with intense situations. The public don’t understand that we only have a split second to make a decision in an intense situation like this. The media uses negative news to attract more attention. People don’t get all the facts, they only know one side of the story. He gives the example of the incident

Read More
1148 Words | 5 Pages

Police officers have used informants for several different reasons over the years. This tactic has been in practice for many years now with mixed results. Informants can either be an asset or hindrance depending on the situations that unfold during the investigation. Over time we have seen that for the most part using informants can be useful and can help make a case, but we have also seen the down-side where it has made the case fall completely apart in a vicious turn that the officers did not want to happen. In this paper I plan to cover the topics of: the use of informants, the down-side of using informants, how officers can misuse informants, and the benefits of informants.

Read More
1384 Words | 6 Pages

Bullying is defined as repeated oppression, physical or psychological of a less powerful individual by a more powerful individual, people or group. It consists of three main types of abuse which are physical, verbal and emotional. Bullying in schools is a common and worldwide spread problem that can have critical and negative implications on the general school climate as well as on the right of students to study in a safe and secure environment without fear. Many people believe that bullying is part of life, happens in all schools and so it’s not an issue to worry about and that it lets individuals know what life is all about as it toughens them but in reality bullying is a detrimental problem that affects most school going children and teenagers physically, emotionally and socially.

Read More

More about Summary Of Jim Glennon's Arresting Communication

Related Topics

Open Document