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At & T Customer Support Paper

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AT&T Customer Care
Customers are the most important stakeholder groups for any business. Successful companies must meet the needs of their customers today and transform to meet challenges and opportunities that lie ahead.
AT&T Customer Support
One of our core values is building strong customer relationships. We want customers to have an effortless experience with us, and our mission is to mobilize their worlds. We regularly ask our customers how we’re doing to make sure we improve our products and services.
Customer experience and satisfaction is a priority for all employees. Specifically, several key officers across the AT&T enterprise have customer experience responsibilities and lead the charge in making changes within the company. Our Code of Business Conduct also details our commitment to our customers. Customer experience goals are integrated in employee and leadership compensation incentives.
There are different kinds of customer support which include phone support, live chat support, email support, remote support, onsite support, social media.
AT&T Tech Support
AT&T Tech …show more content…

If you're using the same wall jack for both a phone device and your DSL modem, you must use a dual-port filter on that wall jack. If using the dual-port filter, plug the filter into the wall jack where the DSL modem will be connected. Connect the cable of the phone or any device sharing this jack to the port labeled "Phone". Connect the data cable to the port labeled "DSL". Plug the other end of the data cable into the data port of the modem. Connect the Ethernet cable from the local Ethernet port to the PC Ethernet port. Connect the power adapter from the gateway power port to an electrical outlet. After powering up the modem, watch for the lights on front to turn solid green. These lights will be labeled "DSL", "Internet", and, depending on your device, "Wireless". Now you've got your DSL equipment up and

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