1. Best Buy hired Sharon McCollam, who before accepting the job, has visited many stores in order to determine what were consequences the company is facing and what needs to be changed. Fortunately, after McCollam has been hired, she has help Best Buy in many ways such as saving budget, replace a better IT system in Best Buy, examine cleanliness of the stores by using “white gloves”. I don’t think they are over doing it because after the changes have made, Best Buy has improved magnificently. This has proven that Best Buy has used evidence-based management since according to the book, evidence-based management is “translating principles based on best evidence into organizational practice, bringing rationality to the decision-making process.”