The eighth chapter focuses on how to stand up and stand out to make a favorable impression. The author states that doing so will make a person feel more energetic, look younger, show politeness and respect, reveal when a meeting or conversation is coming to an end, appear more conclusive, and portray a proficiency in thinking on one’s feet. Next, Benton describes how to stand with a professional-like appearance. First, one should keep a calm, lively posture with their eyes and head even. Second, a person should keep their arms freely at their sides. Third, one must maintain a certain distance from the other person while standing. The distance should be close enough to be personal but not too close. Fourth, one should stand in an erect position. Fifth, one should not adjust or remove lint from their clothes (Benton, 1992). Benton provides tips on how to sit appropriately in the ninth …show more content…
Benton discusses how to develop personal professional relationships and the benefits to developing them. First, top executives must cultivate a calm and pleasant workplace setting. Second, top executives must frequently make themselves accessible and make themselves noticeable. Third, top business people must openly express themselves in written communication. Fourth, they must permit other people to view them informally outside their professional image. Fifth, successful business executives must convey enough information about themselves to enable other people to enable other people to feel at ease around them. Becoming personal with other people enables other people to obtain more positive reactions from other people, allows others to reveal more information, and enables them to develop a better understanding about other people as well as themselves. However, one should never show inappropriate personal behaviors towards others. One does not want to get too close. Furthermore, one does not want to become so personal, others to take advantage (Benton,