In May of 2015, Wells Fargo faces a class action lawsuit, led by Mike Feuer, lawyer of the city of Los Angeles, for the dishonest and complete disregard to the treatment of its workers and clients. As far as the case goes, Wells Fargo has been blamed for setting unrealistic goals for its workers, actuating them to use deceitful means for meeting the set standards. Wells Fargo has basically set itself up for a classic case of “Ill-Conceived Goals, where such high pressures are set onto the workforce, to the point where they are willing to break their own integrity and furthermore the law in order to meet such ridiculous standards as stated above. Los Angeles attorney Feuer started exploring the bank in the wake of a report, in which a few previous …show more content…
In an attempt to save face Wells Fargo released the statement, “Wells Fargo's culture is focused on the best interests of its customers and creating a supportive, caring and ethical environment for our team members," but in reality is this what Wells Fargo actually stands for? At no point should an employee be threatened by public embarrassment if they do not reach such ridiculous quotas. They seem to have a complete disconnection somewhere along the road between corporate and the actual everyday operations of Wells Fargo. In order to avoid this happening again in the future, they should see to it that they adhere to company culture, and receive input in their decisions further down the chain of command. Running any business should be more than just appeasement of the Board of Directors, because otherwise the ethics of everyday operations are put at risk. Look what happened with Sears when they tried to increase their mechanic’s sales goals, it was …show more content…
Wells Fargo has taken extra time to invest in training to give skill-sets needed to push sales, and leadership workshops. I believe this is an excellent route to take, considering more companies are pouring more funding into these types of avenues to not only increase the productivity of its company, but to ensure things like this can be prevented in the future. I also think that Wells Fargo should go deeper than they already have, and work to establish a healthy company culture, such as with Google and Facebook, where everyone feels as if they have an input. With good company culture brings a good set of morals and ethics that can go further than just within the small confounds of Wells Fargo, but can also transfer into their own daily lives, which is great to