Findings This chapter will present our findings divided into two sections. First section will serve to answer how the managers experience their hybrid role. We have found that the managers in our study perceive different levels of experienced conflict in their hybrid role as in accordance to how the hybrid role is commonly conceptualized in contemporary research. We found that the managers could be organized into one of three groups, ranging from managers that experience their hybrid role as easy, to managers that perceive a high degree of conflict in their role. The second section will treat how they construct themselves in their hybrid managerial role and what this implies for their experience of the hybrid managerial role. As we entered …show more content…
In general it seems that this group of managers treat their managerial responsibilities with great respect. Moreover, they often talked about regional directives as important and something that should be taken seriously. When interviewing one manager we noticed the engagement and commitment to the regional directives of balanced score card (BSC) in form of the patient satisfaction objective, as we observed a manual customer satisfaction barometer being placed in the entrance of the care unit which was something particular for this care unit indicating the respect and acceptance of senior …show more content…
This group of managers are ambivalent in some aspects of the hybrid role, as they hold a more critical approach to the administrative tasks and senior directives, were they view some of the managerial assignments as less meaningful or a waste of time. Moreover, they cannot fully grasp the underlying purpose of following some of the regional directives as the balanced scorecard “Then we need to do this BSC [Balanced Scorecard], and it becomes like ‘oh when are we going to have time for that?’, it’s difficult to find the time, and I think problematic, since to what extent is it important to work with our goals when it takes time from our patient treatment, preferably I would like to have that time anyway, but that’s not really how it