Dietitians With Experience

Patients reacted positively towards the iPad and seemed comfortable and familiar with the technology.

[in response to using an iPad vs. paper resources] “Of course iPad is much better” (Patient 2).

Similarly, the iPad was well received by dietitians. Dietitians liked using the iPad in their education sessions and were keen to see this technology being used more in the future.

[in response to the experience of using the iPad in education] “Oh I think it’s amazing, I think it’s 180 degrees in the education process” (Dietitian with experience 2)

Dietitians without experience of using the resource also identified a number of additional benefits associated with the use of an iPad for education. These include the ability to magnify images for

Dietitians with experience of using the resource found that the lack of familiarity with physically using the device impacted their comfort levels and the ease with which education was provided.

“It takes a while to go through everything, so it’s a little bit uncomfortable for the user, for the dietitian, purely from the perspective of you know, you’re craning your neck sitting there and swiping for quite a while.” (Dietitian with experience 2)

Lack of familiarity with the contents of the resource also impacted on dietitians’ ability to efficiently use the resource with patients. Dietitians with experience using the resource felt that going through the whole resource was time-consuming and that more practice was needed to integrate the resource into the normal education

But then I sort of got better at summarising” (Dietitian with experience 1)

Dietitians also noted that having more familiarity with the resource would enable them to quickly navigate to the desired section.

“You really need to be familiar with the content of your resource, because if you want to flip back and forth...you’d really need to be familiar with how to locate it [the information]” (Dietitian without experience 5)

Dietitians without experience of using the resource indicated that carrying around an additional device may be an inconvenience.

“Because an iPad you’ve got to keep secure when you’re carrying it on the wards… I couldn’t leave an iPad unattended, so if I was using it specifically to educate a patient I would feel I would need to come back to the office to drop it back in” (Dietitian without experience 5)

(2) Theme from patient