Hannah is a great asset to the Housing for Health program. Hannah came into the organization ready to work and learn. Hannah started the position as the clinical case manager and jumped right into dealing with clients. This had both a positive and negative effect on Hannah. The positive aspect of doing this was that Hannah was able to connect with her clients and was able to help clients with crises. The negative aspect of doing this was that Hannah was not fully prepared to handle the situations she encountered. So with Hannah jumping into to the work of helping clients, she was not fully able to handle all situations and crises immediately. Hannah had to do the work and learn the job at the same time. This has showed both her strengths and …show more content…
Hannah starts each day client centered and wanting to truly help change the lives of her clients. Hannah makes the effort to help her clients get through crises, solve life problems, avoid issues, and most of all ensure she is ending homelessness for clients. As this is a strength of Hannah’s, there is also an area of growth attached to it. Hannah needs to work on boundaries with her clients. She has not done anything that is alarming as a case manager but she needs to find the balance of case management. Hannah needs to work on not being to close to clients and at the same time not to far away. The goal for Hannah would to be to create that even balance between amongst her entire case load. As there are some clients she has a great rapport with and spends a lot of time with them. There are also clients she hasn’t built a strong rapport with and do not see them that often. Hannah needs to work on preparing interventions for her clients before she starts services, as sometime Hannah can get caught up in the client’s crises and forget to critically think as the client case manager. Hannah needs to focus on ensuring her clients become self sufficient and are not dependent on case