Essay On Critical Success Factors

2.5 Forming the critical success factors framework
2.5.1 Critical Success Factors definition
Critical success factors (CSFs) are defined as the key factors that are required for the success of the organisation (Hossain & Shakir, 2001). Critical success factors can also be defined as small identifiable operational goals of the organisation defined by managers, firm and the industry that helps the organisation improve its success through ERP systems (Laudon & Laudon, 2000). Similar to the Laudon and Laudon (2000), even Rockart and Morton (1984) defined critical success factors as operational goals of the organisation where success of these goals would determine the success of the organisation. Rockart in 1982 derived a critical success factors

For example, Martinsons (2004) studied the ERP implementations in China. While the number of articles studying ERP with a focus on Saudi Arabia is much less, so the researcher hopes that this article can fill the gap of the researches in this area, Although the researcher based his research on the previous literatures but he concentrated more on the special challenges and factors related to the geographic area of the Middle East and especially Saudi Arabia, which is representing the major contribution of knowledge of this

These researchers have used their limited knowledge of study be IT technology, organisational fit or strategy to define these factors (Hong & Kim, 2002). Each of these researches gave some kind of perception about the ERP systems success and failure factors. However, in this research, the researcher would accumulate the studies done by all these researchers and fid a comprehensive list of factors that can actually define the success or failure of the ERP solutions. As discussed in the section different models, but the researcher would use an integrated model where the critical factors would be divided as per the Wu (2008) model. Hence the critical factors discussed by different models would be divided into 3 categories and research would be done on these