Integrated Performance Management System

The term Integrated Performance Management (IPM) is used to describe the practice of an organization for assessing how technology is used to improve operations across its departments. We could say that IPM is an organization’s efforts to achieve high performing MIS. The MIS should enhance communication between departments, employees and line managers, as well as exchanges with entities outside the organisation. The MIS should support the delivery of resources, including materials, equipment and everything needed for the production of its goods and services. The MIS should also provide mechanisms for recording information, as well as generating reports. Additional performance criteria for an MIS system could include alignment to business

Complying with the regulations and legislation of central and local governments, as well as directives that may be imposed by the EU.

4. Producing a transparent method of managing organisational resources and controlling processes and tasks.

5. Increasing revenue and profit margins for existing product ranges.

6. Reducing costs and revising pricing models.

7. Simplifying operations in order to improve organisation performance.

There are clear benefits for organisations that wish to deploy an MIS in order to improve the performance of their operations. Some of the most prominent objectives include:

Focusing data collection on performance – the organisation can focus on collecting certain data sets that are essential for the improvement of key activities and tasks.

Reporting performance management – the organisation can use certain benchmarks for assessing whether its performance has reached acceptable standards.

Obtaining a holistic client view – the organisation can obtain an overall view of client needs and actions through the generated MIS reports.

Supporting operations – the organisation can collect business intelligence that is valuable for the support and improvement of its operations and

o Operational need – although the MIS provides an obvious improvement, the operations will not fail if the MIS is no longer available. o Non-essential – the MIS is not an integral part of the organisation’s operations. o Not required – the MIS can be removed as it does not offer any useful contribution.

• Use indicators o Standard – the MIS is used according to its design and in line with organisational requirements o Excessive – the MIS is used to an extent that exceeds its capacity, possibly creating problems to its performance. o Under-utilised – the MIS is not used to its full