Jaguar Case Study Summary

1.Introduction

1.1 Summary of the case &

1.2 Background Topic

Introduction & Background :

The acquisition of Jaguar by Ford in the mid 1990s marked the start of a radical change in structure and culture in the Jaguar Company. After years of stagnation and little to no profits, Ford management would implement the line of production of the Ford Escort, with over 6 million units already effectively made and sold worldwide, on the Jaguar X400. The strategy used, which was implemented by the Senn Delaney Leadership firm, was to incorporate every aspect of the company, from upper management all the way to the production line. To achieve these results, a "Halewood Difference Program" was implemented; its targets were industry leadership in quality,

This approach is basically about improving the manufacturing facilities into world class ones in order to produce such a luxurious cars with the best value for money and to provide the maximum job security for the employees/workers which has a result of high level of job satisfaction for the employees/workers, in Jaguar's vision they also aimed to offer a very safe environment in which motivation plays a major role of keeping employees passionate and hungry for achievements and continuous change into better, Jaguar's alternative solution also aims to form a management staff that fully respects its employees or workers and commits nothing but the best practices in terms of fairness and that all employees are treated equal no matter of their level on the organization pyramid and to allow employees to make suggestions and advices to the organization and to make sure their opinion is heard and to be implemented if it's really going to make a change, Also in the Jaguar's vision they look forward to improve their recruitment policies into more reliable and effective ones of which helps the Organization to pick the certain employee that matches its criteria, and Jaguar also believes that offering a proper training to their employees/workers in order to improve their skill will get the Organization up to date with competitors such as the Japanese brands (Honda, Toyota, Lexus, Mitsubishi), also Jaguar seek to offer its employees/workers the opportunity to growth by simply promotions

Conclusion

3.1 Summary of the main points

The conclusion discusses culture among organizations and how the organization culture plays a major role in how the organization performs, and how its really important to adjust/change culture from time to another to be flexible enough with the market, since culture is what directs an organization to achieve its goals, it can also defined as how an organization components behave together, or their attitude towards something.

At the end of WW2 the concept of "Total Quality Management" was developed in the US, and was first implemented by Japanese manufacturers, in late twentieth century in 80s and 90s japanese car brands started to invade the western market by simply offering the best quality for its value, which led many western brands to rethink of their attitudes and policies towards the market , specially "Jaguar" who adapted to the change by successfully changing its culture in terms of value for money, customer care, employees empowerment in decisions, employees awareness of the role they're playing.

3.2 Individual opinion &