Nursing Miscommunication Case Studies

156 Words1 Pages
Miscommunication can arise between patient and physician when physicians ask patients to report on their symptoms but fail to listen to patient concerns (25). What constitutes a concern for the patient may not be clinically relevant to making a diagnosis. It has been shown that patients may misinterpret this as a lack of personal concern or trivialising what they believe to be important (25). This miscommunication is significant, as when patients fail to receive requested information, they feel less satisfied and are less likely to adhere to medication (25). Additionally, the personality and behavioural traits of healthcare workers can impact treatment adherence (25). Research carried out by DiNicola and DiMatteo (1984) showed that patients