Overpaid Bank Tellers Case Study

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The Overpaid Bank Tellers There are important factors from The Overpaid Bank Tellers that need to be mentioned prior to examining the dilemmas and possible solutions for Russell Duncan and State Bank. The first factor is that State Bank is one out of four banks located within a community with a population of 50,000 and it holds a high reputation with them. Secondly, State Bank has been acknowledged as the leading bank out of the four. Lastly, Russell Duncan “is known for establishing progressive personnel practices” (Jackson, Schuler, & Werner, 2012, p. 393). Holding the most progressive community reputation for a population of 50,000 is commendable. It is believed that the admiration for State Bank has a lot to do with President Duncan and his methods. He …show more content…

It is evident that the bank tellers are a crucial aspect for the bank therefore if several bank tellers qualify for higher percentages due to their input into the job. While revamping it, it is imperative that he keeps possible pitfalls and future expenses in mind if he continues with the same system to ensure that he can continue to pay his employees if the economy slows down. It is also imperative that Duncan implements a payroll privacy clause to ensure that what an individual receives not only their pay but also their raises cannot be discussed amongst each other without ultimatums. He also needs to provide each employee a copy of the revamped pay system and have him or her sign the privacy clause so that it can be kept in their personnel file. Failure to have strict guidelines in place can result in employees not having a complete understanding of what is expected from them. If an employee is not aware of what is expected, they cannot change their work