ipl-logo

Polar Queen Drive Inn Case Study

1714 Words7 Pages

Introduction: Polar Queen Drive Inn, is a small family owned business that has been part of the Payson, Utah community for the past sixty years. Owner Andrea Caussey grew up watching her aunt and then father run the business (A. Caussey, 2017). When her father retired from the company Andrea inherited the business that she has operated for the past fifteen years (A. Caussey, 2017). Although Mrs. Caussey attended business school, she struggles to find innovative ideas that would help the company succeed. Currently Polar Queen is doing well because the economy is good, when the market took a dive back in 2008 the restaurant really struggled but is finally recovering (A. Caussey, 2017). Polar Queen is known for its hand made fresh food, especially the french fries. So much of the food requires substantial preparation from hand dipped corndogs to fresh cut fries …show more content…

DMAIC stands for Define, Measure, Analyze, Improve and Control, each of the five techniques are practiced in the many aspects of restaurant management. Six Sigma DMAIC method is common among the restaurant industry because it encourages reducing waste and improving accuracy (Villanova University, 2017). In the competitive market of restaurant ownership it is mandatory to create an environment that works efficiently without repeated errors. Three major divisions of needed improvement within the restaurant industry include improved accuracy, improved quality and reducing errors that often lead to waste (Villanova University, 2017). For Polar Queen employees to improve order accuracy a digital ordering system would be adopted, allowing each item to be adapted to special requests. The digital system would also lessen confusion between the server and cooks. Waiters would also be required to repeat the order back to the customer before fulfilling the order. Accuracy among the Polar Queen customers is a significant complaint (Trip Advisor,

Show More
Related

East Wind Inn Research Paper

1007 Words | 5 Pages

If you happen to be traveling in Maine you might like to stop by the East Wind Inn in Tenant’s Harbor, Maine to spend the night. The inn will not only provide you with a comfortable stay but also with some paranormal experiences. The house was built in 1860 and its description is of a large, three story, white-framed structure. There is also an attic and a large basement.

Read More

Est1 Task 5

713 Words | 3 Pages

AGEMENT Inventory is the stock of any item or resource used in an organization. An inventory system is the set of policies and control that monitor levels of inventory and determine what levels should be maintained, when stock should be replenished, and how large order should be. Inventory management is very important in any industry and even more in the food industry. Fast food restaurants is one of the food industry that need to make sure the inventory management smooth because fast food restaurant face a tough challenge in deciding the inventory levels. Fast food restaurant which is Royal Fried Chicken (RFC) take really serious about this inventory management because if their inventory or stock too much, a lot of the items are going to go bad resulting in a loss because their inventory is not inventory that last longer.

Read More

Vancity's Competitive Advantages

466 Words | 2 Pages

First, the employees are continuing to experience more value from Vancity through their extensive effort to focus on the workforce. The result can be shown by their awards, including Canada’s top 100 employers, one of Canada’s top 30 greenest employers, and etc. (Schermerhorn & Wright, 2014). Secondly, Vancity’s healthy financial position, allowed them to serve their customers’ financial needs innovatively. For example, it was the first Canadian financial institute to offer mortgages to women and using media to directly market to the gay and lesbian community.

Read More

Describe The Communication: Lone Star Website

469 Words | 2 Pages

The food cannot be sampled unless the customer has already ordered the menu item. This is potentially creating barriers between the sender and receiver as the receiver is unable to sample unfamiliar flavours or products therefore limiting the menu choices available to the

Read More

REI Organizational Structure

1027 Words | 5 Pages

Recreational Equipment, Inc. (REI) is a retail and outdoor recreational service corporation. I chose to analyze this company because I enjoy the outdoors and buy products from this store often. Additionally, I was aware of their involvement with the communities in which their stores are located and their emphasis on encouraging activity and appreciation of the outdoors. Lastly, I chose this organization because I have had multiple friends work there for summer or part-time jobs and have been told that it is a great company to work for. I was curious to see if my friends’ positive experiences are anecdotal or are a result core company principles.

Read More

Applebee's Essay

563 Words | 3 Pages

It's become more and more common for people to order food and drinks online and have them delivered directly to their homes thanks to online ordering and delivery services. This has required Applebee's to keep up with the rapid changes in technology and invest in better inventory management and communication between different restaurant locations (Applebee's Restaurants LLC SWOT Analysis, 2020). It has been extremely innovative for Applebee's to make some changes to the way they do business. Not only did they invest in cutting-edge technology, but they also facilitated communication between eateries. Through collaborative communication channels as well as software tools, they were able to accomplish this.

Read More

Panera Bread Competitive Analysis

169 Words | 1 Pages

This concept is now one of the most popular for a preferred dining experience, and new entrants are eyeing the market on how to enter, and existing restaurant titans are figuring out how to compete with these new disruptors. Some entrants into this segment have

Read More

Yum Value Chain Analysis

999 Words | 4 Pages

It opens a new era for take-out foods. Even though they don’t use much technology in cooking process but applying a lot of currently technology is one of their strength. There is no product technology or research and developments occurs which can make a real difference in the products they offers. But it has a secret recipe, which separates its fried chicken and other foods from other fast food providers and attracts more customers. This actually helps it to gain more

Read More

Rosewood Hotels Case Study

1037 Words | 5 Pages

CASE JOURNAL-ROSEWOOD HOTEL& RESORTS Rosewood’s management is on the right track to increasing brand awareness among its customers by pursuing the corporate branding strategy. Implementation of the corporate branding strategy not only increases the number of repeat visitors to the hotels, but also increases the gross profits made by the company by $2,599,000. Corporate branding has a positive impact on the customer lifetime value as well. Rosewood Hotels & Resorts is a privately owned hotel management company that is known for its unique properties like The Carlyle and the Mansion on Turtle Creek that differentiates the company from other luxury hotel competitors.

Read More

Hottone Tires Dock: A Case Study

932 Words | 4 Pages

Improvement, based on result from suggestion and feedback from upgrade will determine if this system works and things should be optimized. From this point, any further problems should be eliminated. In order to be in control, close monitoring by management is essential. Feedbacks from employees, how the system is working for them and what can be improved. The problem with DMAIC is if any steps were skipped then the results may be inaccurate or create bigger problems.

Read More

Case Study Porcini's Pronto

829 Words | 4 Pages

In this regard, the use of computers is crucial when it comes to matters pertaining to accounting. Besides, the introduction of credit cards and other electronic payment methods would be another good idea since it will promote efficiency since they are safer than carrying cash around. With reference to these recommendations, it is evident that most of the U.S. chain restaurants employ the franchising approach to run their businesses. A good case in point is the McDonald’s outlets; almost 80 percent of them are owned by franchisees. When it comes to full-service chain restaurants, all Denny’s full-chain restaurants were operated by franchisees too.

Read More

Intercontinental Hotel Group Case Study

1617 Words | 7 Pages

InterContinental Hotel Group (IHG) is among the largest hotel of the world and comprises of hotel seven hotel brands. Such as Holiday Inn, InterContinental, Hotel Indigo, Candlewood, Crowne Plaza, Staybridge Suites, and Holiday Inn Express. IHG also has to face the problem of credit crunch due to which their performance and growth has been impacted adversely. This hotel enjoys strong presence in the era of economic uncertainty such as credit crunch and fears of recession because of its famous brand Holiday Inn. However, in these years of crisis the share of the group dropped by about 50% because of presence of credit crunch.

Read More

Hilton Hotel Case Study Summary

1038 Words | 5 Pages

The aim of this case study is to investigate the applicability and functionality of organizational theories in Hilton Hotels Corporations. The first part of this case study is concerned about the compatibility between Hilton Hotels mission with its activity and purpose. Also, another aspect of this paper is to present the suitability of organizational theories referring to Human Resources Theory, System and Contingency Theory. In order to uphold this report, I will conduct a SWOT Analysis of Hilton Hotel Business. The last part of this paper presents a critically important aspect of a successful business in regards to the Hilton Hotels CSR programs and initiatives.

Read More

Marriott Corporation Case Study

1050 Words | 5 Pages

Weighted average cost of capital for Marriot Corporation: In order to determine cost of capital, first we need to find out cost of equity and cost of debt. For determining the cost of equity we need to determine the beta for the target leverage ratio. According to the information provided by exhibit 3 equity beta is estimated at 0.97 when equity-to-total capital ratio is 0.59. Therefore we need to find unlevered beta value so that we can find firm’s equity beta at the desired leverage ratio as mentioned in Table A. Tax bracket of 44% is used based on ratio of income taxes to income before income taxes (175.9/398.9) in Exhibit 1.

Read More

Advantages And Differences Eat Out Vs. Eating At Home

802 Words | 4 Pages

Everyday billions of people all of the world decide how they will provide breakfast, lunch, and dinner for themselves and/or their families. People enjoy gathering around food for all types of celebrations, football games, family gatherings, meetings, and more. Food is an absolute necessity in our lives as it is the fuel for our bodies and everyone has the choice to cook meals within their homes each day or they have the choice of eating out at a restaurant. In the time we are living in today there are a lot more restaurants available than there was 50 years ago and the number continues to rise. Both eating out and eating at home have advantages and disadvantages

Read More

More about Polar Queen Drive Inn Case Study

Related Topics

Open Document