There are some factors that should be considered as a shift leader, and that is determining if they are going to be exempt or non-exempt. • Amy should identify the duties between exempt and non-exempt employees before assigning certain task. It is unmoral to have employees to work extra hours and not get paid for doing so, when Amy would not like to receive less pay, but is subject to performing the same duties as someone who is receiving more pay. • The time that an employee spends performing shift leader duties and regular associate duties. It is unfair for a shift leader not to be compensated for the duties that they are doing or not having access to receive overtime pay. • The comparison of wages paid when conducting as a shift leader and when performing as a non-shift leader. A shift leader should focus on their duties and assist as needed, but receive the compensation as a shift leader, which should entitle more pay or the benefit of receive pay for overtime. …show more content…
Cuatomer Service should always be the focus point with point of contact give by the employee with every company. Often times, employees gives off certain services accoding to how they feel and being gtreated by the employer. When a employee feels that they are not being treated fairly, they will display those same actions to the customers, who is totally unaware what is going on. The revenue of a company is very important, but to have great trust worthy employees working the company is just as important, because they have the ability to grow or destroy the company as