1.1 Explain how the organisation works The company has been trading since 1993 through the parent company Inenco. We are predominantly sales based, organising energy contracts for small to medium businesses. We have a sales force that generates sales and a team of admin who deal with the paperwork and ensure that contracts go live. We also work closely with NIFES who provide a consultancy service to help businesses reduce their energy consumption. Inenco, Inenco Direct and NIFES all fall under Inenco