Many managers have to perform different roles in their job and how they handle different situations will depend on their style of management. Ana Rio’s style is participative (democratic). In this style the manager’s primary objective is to build commitment and harmony among employees. For example, at Sephora the manager tries to encourage employee’s ideas in their decision making, as well as motivating the team effort by giving them the opportunity to earn epic rewards. Nathaniel Hawthorne was an American novelist and short story writer. Hawthorne believes that “employees worked harder if they received added attention, thought that managers cared about their welfare and that supervisors paid special attention to them.” Rios and Hawthorne