A crisis is a circumstance perceived by an individual to be overwhelming as it is beyond one’s control and coping abilities. There is a sense of helplessness and hopelessness as the individual loses the ability to respond to the situation (James & Gilliland, 2013). Suicide is a crisis example. The death of a loved one can trigger suicidal thoughts due to the individual’s lack of control over the situation and the inability to cope with the grief and loss. A loss of employment can trigger a suicide as the individual’s sense of self-worth is altered and has to confront financial problems which the individual has no control over. A failed relationship can lead to a suicide as it unwanted and affects one’s self-perception. A suicide crisis can …show more content…
51). Predispositioning or engaging or initiating contact is the first step in the model. Active listening skills and explaining the roles of the intervener are essential for rapport building. Following the initial contact, task 2 is problem exploration to allow the intervener to identify the crisis through the perspective of the individual (James & Gilliland, 2013). Larson (2005) suggested that “empathic and compassionate” interveners allow persons in crisis to become more open in sharing their problems (as cited in Cole-King, Parker, Williams & Platt, 2013b, p. 288). The intervener needs to assess the interactions among the systems revolving around the individual, which could have contributed to the crisis. The third task requires the intervener to provide support to the person in crisis. Psychological support is required to ease the individual’s feelings of emptiness and hopelessness. Task four entails collaboration between the intervener and the person in crisis to consider alternative behaviours which are classified as potential solutions to the presenting problem (James & Gilliland, 2013). Collaboration is required here as the individual has to agree with the solutions being workable, in order for the individual to carry out the necessary actions. Otherwise, the person’s distorted thoughts during a crisis will likely result in failure to resolve presenting problems (Cole-King et al., 2013b). Task five requires the intervener to facilitate planning to empower the individual to reconstruct control. As the person in crisis is in a state of lost, a directive approach to mobilise the individual in carrying out specific actions will be helpful (James & Gilliland, 2013). The sixth step requires the commitment of the individual in following through the safety plan established in the fifth step. Allowing the individual to take