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Asian Human Service In Chicago Case Study

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Read the entire article and answer the following questions. Sometimes it takes more than one read to deeply understand an article.

1. Based on what you read in the article, describe your interpretation of the concept of cultural competency (do not google “cultural competency” or copy and paste from the article).
Cultural competency is the ability to communicate and understand other people’s language and cultures. For example a dentist could be culturally competent if he can communicate to a patients in their language i.e. Arabic. And, he might get assistance from a female medical professional if he needs to work on an oral exam for a religious Muslim woman.

2. Other than language, what are three examples of other factors that can influence …show more content…

They offer legal assistance, educational programs, mental health care and employment services

4. Why do you think the work of the Asian Human Services in Chicago is so important in today’s America?
Immigrants in American need healthcare, legal services, education and so on. Asian Human Service in Chicago offers a place where Asian immigrants can get healthcare and because they have obtained trust from the immigrants; it encourages immigrant to obtain other services like mental healthcare from this institution because they trust it. It boosts their confidence in seeking various kinds of needs because they can obtain it in one place at an institution they trust.

5. I have relatives who have only used south Asian home remedies any time they are sick. I’m sure they would prefer a doctor who would be familiar with these remedies and advise them accordingly when helping to treat them. This is just ONE EXAMPLE of the potential need to incorporate cultural competency into healthcare. Do you know anybody that would benefit from the any cultural competency efforts in healthcare? Please give an example of anything that you can think

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They also need to know the various disease of the different populations they serve. “Cultural competency includes the capacity to identify, understand, and respect the values and beliefs of others.” (Culturally Competent Healthcare Systems,

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Medical providers that have cultural competency will overall enhance the quality of care to a diverse group of patients. Having that cultural knowledge would help the medical provider make the patient feel comfortable ultimately increasing the chance for that patient to follow through or adhere to the medical provider's treatment plan. It would also allow the medical provider to help build a friendly nurturing relationship with all of his or her patients. Developing these friendly relationships with patients will help make the patient worry less about a difficult diagnosis and would give them hope that they could one day get better from it. When a medical provider is culturally competent they would know how to respond to certain medical scenarios

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The purpose of the book is “to sensitize providers and those learning to be providers to the complex issues involved in cross-cultural service delivery” (Pg. 3). Furthermore, the author writes the goal of Cultural Diversity: A Primer for the Human Service is to train culturally competent human service providers (Pg. 2). In chapter two, “What It Means to Be Culturally Competent,” we learn about the importance of being culturally competent. Cultural competence is the ability to provide effective services cross-culturally (Diller, 2015, Pg. 17).

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How can we become cultural competent? We can become cultural competent by first understanding our own culture and believes. Then we have to be aware that there are other people with different cultures and values, but that does not mean they are wrong. Finally, we need to treat other with respect regardless of our different point of views.

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Creating value through collaboration has been a topic of concern over the last 50 years as the spending in health care has increased. The goal is to provide quality and affordability and because of past efforts, enrollment increased drastically while it created a shortage of providers. Integrating behavioral and medical health has not been properly addressed due to stigmas and lack of education. Behavior health is more common today and costly. In efforts to integrate and improve patient outcomes and provider experiences there are many ways to achieve this goal such as train medical providers, train behavioral practioniers and embed behavioral providers in primary care settings.

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Cultural Competency Simply put, the United States is a diverse country. It is common knowledge that this a country founded upon immigration. Moreover, with the advancements in transportation and the growing trends toward globalization this course is more than likely to continue – barring any radical governmental intervention. That is why cultural competency is so vital, especially when it comes to healthcare. Because the sad fact is, not all ethnic groups receive the same level of care (Kittler, Sucher & Nelms, 2017).

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As an educator we should know and understand our own culture identity which is the first step to become a culturally competent practitioner. From that we will get to know how our cultural experience has moulded our own life which made us capable to acknowledge how these features impact on others. A culturally competent educator can communicate delicately and effectively with people who have different languages, cultures, religions, genders, ethnicities, disabilities, ages and sexualities and this educator will attempt to provide services which are consistent to the needs and values of the families and children by acknowledging them, and responding to them correctly. An Educator need to improve skills, knowledge, attitudes, perceptions and practices

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The Cultural Proficiency Continuum provides a context, or frame of reference, which can describe organizations and individuals. Use the continuum to study singular events in the classroom or organization and to examine specific policies or behaviors. Use the range of points as starting places and benchmarks by which to assess progress and direction. Movement along the continuum will not be a fluid progression towards cultural proficiency, but it may create discussions that challenge accepted policies and practices.

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After taking the self-assessment survey for quality and culture, I would like to improve and understand how cultural competence can have a real impact on clinical outcomes. Taking from some of the questions I answered wrong, it make me wants to be cultural competent. There are a few questions I am surprised and shocked, that I answered them incorrectly. I do understand that with training, I will start to gain cultural competence but it will take consistent individual practice on my part to develop and maintain individual cultural competence. Cultural competence can lead to, health literacy, health equity, and fewer diagnostic errors, which might help the patient expand their choices and access high quality medical providers because patient

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The world is a diverse population, with people coming from various ethnic and cultural backgrounds. A person’s views, values, and traditions determine their daily needs and practices. So, healthcare providers face certain challenges and restrictions because a patient’s belief may inhibit professionals from providing the most effective care. Therefore, cultural competence is an important idea for healthcare providers to consider when understanding and respecting patients. Balcazar, Suarez-Balcazar, and Taylor-Ritzler (2009) noted in “Cultural competence:

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As there are many different subgroups within Asian American culture, stigma, use of mental health services, access to care, and compliance rates tend to vary. For instance, Chinese Americans view mental

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Hallmarks of cultural competence, including role development and self-discovery, play an instrumental part in the cultural diversity within an organization as a whole. Diversity stems from the top, from CEO’s and executive boards, and trickles down to employees and patients. However, one thing I learned in this course is that people hold biases that they are unaware of and that cultural competence does not happen overnight. With this acquired knowledge, it has been brought to my attention about which implicit biases I hold and how I can work to eliminate them. Secondly, language access services, as an aspiring speech-language pathologist, play a direct role in my future career because I want to give a voice to the often misunderstood.

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The way a person thinks about health, “whether that is our ‘philosophy’, our ‘worldview’, our ‘framework’ influences what we do as individuals in practice,” as well as how we deliver the health service. These elements allow us to think about healthcare in our own culturally acceptable way, this isn’t always an acceptable way of delivering the service to people with views different to our own. Cultural competence is an approach that aids in influencing the service and the education of healthcare professionals. (Taylor, K., & Guerin, P., 2010). Cultural competence is defined as a knowledge and understanding of cultures, histories and contemporary realities and awareness of protocols, combined with the proficiency to engage and work effectively in a cultural context congruent to the expectations of the people of that culture.

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