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Case Study: Latisha Balogh-Robinson Interview

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Latisha Balogh-Robinson Interview

Latisha Balogh-Robinson RN, MA is the Director of Service Excellence at MidHudson Regional Hospital (MHRH) in Poughkeepsie, New York. In her role Ms. Balogh-Robinson works closely with clinical and administrative leadership in the hospital setting, to design, develop and oversee implementation of organizational strategic initiatives for the "patient and family experience" as well as overall patient satisfaction. She also provides oversight and coordination of Patient Advocacy, and Volunteer and Guest Services.

As an undergraduate student at Marist College, Ms. Balogh-Robinson authored and published two peer-reviewed papers. Through the Looking Glass: Weight Bias Revisited from a Symbolic Interactionist Point
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