As a police administrator of the law enforcement agency in Collierville, TN, I utilize several means communication for the cadets and in-service classes. The first thing I teach is to first remain calm in an effort to get collaboration from witnesses, victims, defendants, or anyone involved with any incident. If a leader cannot remain calm, how does anyone think that any of the parties involved to keep their composure? Corrections Corporation of America (CCA) has a motto, “Talk down before you take down”. Just because someone gets into a situation where he or she thinks use of force is necessary to diffuse a situation, talking can sometimes rectify incidents. It also has been a personal observance of mine to notice the lack of eye contact within some situations. …show more content…
The absence of communication may be different in some situations. I have a prisoner who can neither talk nor speak; but he can communicate with his eyes, use different sign languages, and he draws pictures. However, this is his way of talking. If the Indians did this type of interaction, why can’t citizens? The next skill that I deem to be the most important is to listen. Some incidents happen just because someone will not listen so they surely will not prior to an incident. There was an incident that took place about a month ago at CCA when nobody would listen to an inmate regarding an issue with his cellmate. Due to the lack of communication, both became convicts became