ipl-logo

The Cause Of Conflict In The Workplace

897 Words4 Pages

The Concept of Conflict:
Conflict is defined as ‘an incompatibility of goals or values between two or more parties in a relationship combined with attempts to control each other and antagonistic feelings toward each other’ (Fisher, 1990)
Conflict can be described as a contest or struggle between two or more people with different ideas, beliefs, values, needs or goals. Conflict can lead to non-productive results if it takes place in the work place and it can have effect on the staff as they may not work to their best availability. Learning to manage and deal with conflict is of great importance when managing a business. Conflict in the work place can occur of a number of reasons, the most common one is when there is a misunderstanding and a …show more content…

Managerial expectations can be a big factor for conflict in the work place. It is up to the management teams to explain and stress what is expected of their staff and results of their work. Management can be strict in some workplaces which can have a negative effect on staff members and this can have an effect on their quality of work. It is important to have a good relationship with staff members but also play the role as a manager.
If communication is bad between staff members or different departments, it can cause conflict. If one department requires information from another department in order to do its job, and the second department does not respond to the request for information, conflict can arise. If people are late in responding to the other department’s requests, or they are withholding information, it is best to address these problems and situations immediately with a meeting with both sides to resolve this …show more content…

If correct training is undertaken on how to manage conflict, it can be decreased.
Conflict management involves
Acquiring skills related to resolving conflict: knowing how to deal with conflict and how to resolve conflict in the work place if it doesn’t work it’s self out.
Self-awareness about conflict modes
Conflict communication skills
Establishing a structure for managing conflict in your environment.

Conflict resolution:
Conflict in the workplace can be resolved in many different ways, examples would be:
• Organising a meeting between all the parties that are involved
• Listen to both groups and what they have to say
• You are not there to solve the problems, you are just there to help resolve, it is important to make that clear.
• It is important that u remain neutral to both sides
• Figure out why the conflict happened in the first place and work together to come up with a solution to help solve it
• Be professional in the outcome for both parties
• End the meeting on a positive

Show More
Related
870 Words | 4 Pages

Conflict is when there is a serious disagreement or clash amongst individuals and conflict resolution is when there is a process to solve this conflict in a peaceful manner. When there is a conflict that arises in our group we plan to always have a resolution. Some of the ways, we will deal with conflict are as follows: • We will appoint someone who will facilitate all the meetings. This person will call the meeting to order, go over what we discussed in our previous meeting, facilitate the questions and make sure we stay with the task on hand.

Read More
420 Words | 2 Pages

Explain how to manage disagreements with: • Children • Young people • Adults Children and young people You must know when to step in, usually with kids and young people disagreements tend to fix themselves as the younger minds don’t hold grudges as adults do, it’s this quality that allows for disagreements to be resolved as one side makes the compromise. The skill from you is knowing when to step in. Don’t take sides. Let them give their version of events and listen.

Read More
569 Words | 3 Pages

I think the best way to fix conflict is through talking to the person who started the conflict and persuading then. A solution can be found through verbal terms or else force will sometimes be used. My quotes contain conflict against very high powered targets or people that could probably not be fixed by one person. In the following quotes I found important evidence from the Boy in the Striped pajamas.

Read More
354 Words | 2 Pages

here are many different conflicts between people, who usually have different values, ideas, personality, yet at the same time there are many approaches how to resolve those kind of conflicts. Conflict Management teaches us various procedures and skills which we should all understand, and know how to apply in order to handle tough situations. The movie Remember the Titans is the best example of showing number of conflicts. The main biggest issue in the movie is a racial problem.

Read More
622 Words | 3 Pages

What is the best way to respond to conflict? The best way to respond to conflict is through resolution. This is illustrated in The Boy in the Striped Pajamas and Anne Frank: The Diary of a Young Girl. Both stories find solutions to smaller problems and come close to finding solutions to the problems surrounding them.

Read More
1338 Words | 6 Pages

Bob’s Meltdown In today’s workplace communication is key, collaboration crucial and teamwork a top management buzzword. These facets encourage knowledge sharing, co‐operation and a joint sense of purpose. However, such an increase in interpersonal relationships too often creates an unwanted side effect: conflict. (http://www.emeraldinsight.com/doi/abs/10.1108/14777280310795784)

Read More
1041 Words | 5 Pages

Could the four women portrayed have been able to achieve what they did on their own? Use social work theories to address this question, i.e. strengths perspective, person-in-environment, etc. Putting the women in the person in environment perspective or Pie theory they would not have been able to achieve what they did on their own. The reason being is that the environment around them was filled with gangs, shootings, violence causing numerous of individuals do not feel safe, vulnerability and the majority of those around them were also living in poverty.

Read More
85 Words | 1 Pages

Disagreements can cause distractions and may create a pause in

Read More
422 Words | 2 Pages

Conflict can be either great or awful. Great conflict will lead the association to development and awful will demolish the fate of the organization. According to three phases of conflicts, there is intrapersonal conflict

Read More
719 Words | 3 Pages

Response to Conflict Disputes occur more often than thought. Many times they are simply overcome, but most aren’t. There are many ways to go about the issue, sadly not all will result in a satisfactory way. Obviously we could avoid the problem, but steering clear of the dilemma may not always be the best option.

Read More
500 Words | 2 Pages

Conflicts A conflict is a situation where two or more people have different opinions and then that people enter into a discussion to put their opinions in order and to see the different points of views. The conflicts have always existed and have always been an important part of the humans to have a good communication. Conflicts are resolved differently. Many people resolve their problems in a way and other people in a different way.

Read More
904 Words | 4 Pages

His expression of surprise and anger when he realized how long this issue had been discussed in the background without his knowledge, or even a hint of a problem, suggests he felt the procedures followed to address the issue should have been different. A conflict can be composed of all or some of the four types: Goal, Cognitive, Affective and Procedural. Managing multiple types of conflict is sufficiently difficult but there is added complexity due to the need to assess the level of conflict. Dedicated attention to the complexity of conflict is necessary not only to avoid a dysfunctional dynamic but to also facilitate positive operational outcomes (Wombacher and Felfe,

Read More
923 Words | 4 Pages

Conflict is part of day to day life in every organisation due to different beliefs, values, religion, age and culture of employees. This is a challenge to managers and directors to solve conflicts, if they arise, by being innovative in creating solutions but not all conflict are bad. There are some conflicts that can help the life of the organisation as it learns and grows as it serves to modify strategies and techniques. Unresolved conflicts lead to unproductive human resources and can lead to absenteeism and decreases the levels of cooperation, which is very bad for the life of the organisation. Conflict happens when two or more contradictory perspectives haven’t been agreed on, but it’s not necessarily a bad thing.

Read More
1284 Words | 6 Pages

Conflict resolution happens often in the workplace that can either drive or disturb employees, supervisors, a team, and an entire organization. When supervisors allow conflict resolution to fester without taking immediate action, it can lead the organization into an unhealthy environment. In this paper, the topic for discussion will analyze various strategies that can be utilized to control and manage conflict resolution in the workplace, and the role of the supervisor during conflict resolution situations. In addition, a discussion will include how the workplace and its customers are impacted by a diverse workforce. Conflict Resolution Conflict in the workplace is inevitable, especially in a diverse workforce where employees possess different approaches to his or her job and come from various backgrounds, who share a common work space within an organization (SHRM, 2015).

Read More
1086 Words | 5 Pages

For example, an employee may wrongly attribute to his or her supervisor a cut in the employee’s department budget, which may have been done by higher-level managers over the protest of the supervisor. Displaced Conflict This type of conflict occurs when the conflicting parties either direct their frustrations or hostilities to social entities who are not involved in conflict or argue over secondary, not major, issues (Deutsch, 1977). 2.8 Summary of literature review This chapter reviewed the literature relevant to this research study.

Read More

More about The Cause Of Conflict In The Workplace

Related Topics

Open Document